Plockton Inn, by Highland Coast Hotels

The breakfast in the haven was fine.

The service fell apart in the hotel. The starter we ordered was never served and the main course was over an hour late. Staff were dysfunctional as they were only 2 shifts from the end of there contract .Totally unsatisfactory. We will not return . John .Denton

Friendly staff. Good lunch and dinner. Excellent breakfast, with a takeaway of goodies to eat on my train trip home! Lovely location which I enjoyed even in november. Room was spacious, warm and comfortable

Ensuite was good but silicone sealer around shower was a bit mouldy.

Really lovely clean and comfortable place to stay staff were great.

The 2 rooms we got were modern and clean and cosy. Onsite parking was a bonus. The staff were very friendly (except for one) and helpful. The restaurant food was great but you need to book even in the low season for an allocated timed seating. The good service was good.

The public bar area is very small and you can’t just walk in and sit down at a table; you need to check with the bar staff first. The barman was not very accommodating or polite. In fact he grunted at us when I went to check in at 3pm. When there was a change over in service for 5 minutes, he got my drink order incorrect. When I told him it wasn’t what I ordered, he slammed the glass down on his side of the bar and muttered something about the other staff member under his breath. (I mean like who has coke with brandy!) As I am an older lady in my 60’s I was offended but didn’t say anything and felt very intimidated especially when there were 3 local men sitting at the tiny bar drinking taking up all the space and I was squashed into a corner to order. My daughter ordered a martini off the menu to have with dinner and after the waitress checked with the barman to make it, she came back and told my daughter “sorry can you order something else as he’s too busy to make the drink”. This we found quite bizarre and of a very poor standard of service. The barman’s attitude put a dampner on our night which was disappointing.

Breakfast was very good. It was in fact excellent. The bedroom was nice and warm and the bed was very comfortable

It was very easy to hear other guests in other rooms.

Lovely refurbished room. Excellent breakfast Very friendly staff in all areas of the hotel/ bar

Nice friendly staff and excellent food in the restaurant although the menu was limited.

The only small issue, which I didn’t mention at the time, was the breakfast was cold

The area was nice.

Cold room, radiator was not working. Restaurant was slow, food was over salted and the staff were rude.

Staff were lovely.

You are paying for where it is rather than what it is. Past it's best and needs a lot of money spent on it. A bit grubby and breakfast wasn't very hot

Good location centre in the heart of plockton and all of its amenities.

We paid a fortune to stay here and we ended up in a different hotel, the haven which was a guesthouse. Our room was by the entrance door which seemed to be an old office with a glass door having blue tacked blind on it. We could hear everyone doing everything. One person started chundering in the middle of the night which was odd. So where we actually stayed was different to what we had booked. Food was pretty average despite everyone saying it’s amazing. Maybe everyone’s hungry because it’s in the middle of nowhere? I’m not sure. Breakfast. Well, stone cold & we were first down to it? How does that work? Lady was chasing robin around the dining area which was slightly weird. And then they tried to charge us £20 to stay in a different place? Not sure where that came from. Wouldn’t go back. Did not live up to previous reviews, compared to newton lodge which was the same brand and price completely different experience.

It was ok and in need of upgrade

Felt overwhelmed

Great location. Cozy clean room. Staff were very friendly and helpful. Delicious food.

So helpful in our late check in. Very beautiful room and property. So very idyllic.

Loved everything

Fantastic location in a charming little town. Staff were great. Food was great

It felt understaffed and a little run down

The staff were so friendly and so professional. They made all of us feel so welcome. I loved the rooms. It was just a nice place to relax

Location although road was being resealed and was blocked to cars. Staff friendly and helpful

Price high for what it was. Partially renovated but daggy and old in parts. Food mediocre and disappointing for price Hotel split over three buildings and not enough parking.

Sensitively refurbished with great real staff and guests interacting with the locals and top class food

Nothing

The room was clean and comfortable. Dinner in the restaurant was lovely. Breakfast was amazing. All the staff were fantastic.

Nothing

Location is wonderfull, everybody working there is great

The rooms are so not worth the price

Great Location, helpful welcoming staff and lovely restaurant.

We were given a room at The Haven building next door to the inn. The room was very poorly decorated with chipped paint and peeling wallpaper and we woke up to large damp patches on the walls next to the bed following rain overnight. Not the “touch of luxury” we were expecting as advertised. Very overpriced in our experience.

big rooms comfortable bed great staff great location

high price

Fantastic accommodation in breautiful place, away from civilization. Loved it.

N/A

Breakfast was excellent. Cooked breakfast was hot, well cooked and well presented. Dinners were also excellent. Staff were great. Really friendly and helpful. A small team that works really hard. Great location within Plockton. The beach was lovely on the sun y day we had. Great location for a visit to Skye

The Inn has bought the Haven hotel. This is great for capacity, but we were not in the main building, although this meant we were in the building with breakfast. The issue is that the bedrooms are in need of decoration. The carpet wasn't great and the room felt tired. We hope there is a plan to bring these up to spec, as otherwise this is a great place

Small hotel in a quiet little village. Very friendly staff, comfortable rooms, clean, good breakfast,

Breakfast was really nicely cooked with a good selection of breakfast items

Our bathroom ceiling had a leak which was unfortunate. The hotel did recompense us for this in convenience however

Cosy, informal Inn, friendly helpful staff, welcoming atmosphere- good quality food and drink, comfortable room, good walk-in shower.

Nothing - we loved it all

Elegant

Location

Lovely inn, excellent food. Beautiful location. Lovely large room

Nothing it was lovely

Beautiful and comfortable rooms in a very pretty village. Breakfast was excellent and the staff were very friendly and accommodating. We had dinner too which was also very good even if a little expensive.

Staff were fantastic

Booked to stay in plockton inn only to be put in the haven