Blue Bay | The Reef

nice

The property has lots of perks and amenities. The beach is excellent. We didn't have a dryer in the apartment and the air conditioner drips on you if you're laying in bed,

Finding the office was a bit confusing upon arrival. The community is large with plenty of signage, might be good to use the "Greenview" sign as a reference to the office location. The room was spacious and well equipped, though the bathroom walls could use a wipe down. The location is perfect if you want quieter but also close to everything. Do rent a car, it's simple to get around. The pool area had lots of lizard(?) poop, I did ask for the large pile at the entrance to the pool to be cleaned up, to no avail. Overall, staff was pleasant and place was nice.

Cleaning staff only came once for the week but didn't speak English. Our pool was malfunctioning. We lost power for a day when I asked them to fix the pool. Not sure if it was related. The host never responded personally to my messages or concerns. More than several times I called the phone number nooone. answered. The bathrooms smelled like raw sewage. There was food half eaten in the fridge and cabinets that were not ours when we checked in. The kitchen was stocked with utensils. No garbage bags, paper towels, or soap was provided though besides bathroom hotel bars of soap. There was construction on weekdays. My son stepped on a rusty nail thankfully it didn't go through his foot. There were several other nails found by us and discarded. Cigerette butts all around bc of construction. Our parking space had someone or a construction crate parked in it the whole time so we had to park a few more down. Washer from upstairs was loud. Beds were comfortable, pillows are too big. The appartment has very good potential. The beach and area are beautiful.