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Best Western Hotel du Lac Dunkerque

Top rated by guests

Restaurant

Property amenity

Classic Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated, desk

Hydromassage showerhead, free toiletries, hair dryer, towels

Premium bedding, in-room safe, individually decorated, desk

8.2Excellent

(173 Ratings)

" I stayed here with my teenage sons, the hotel was easy to reach by car and there was parking on site. The hotel was quiet and safe, staff were very pleasant and customer focused. Beds were very com..."

Nicola

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(173 Ratings)

Hotel in Dunkirk

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Armbouts-Cappel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and dry cleaning.
Best Western Hotel du Lac Dunkerque offers 66 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. 80-cm flat-screen televisions come with cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

This Armbouts-Cappel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Best Western Hotel du Lac Dunkerque

Internet / Wifi

Laundry

TV

Garden

Free parking

Map of Dunkirk

city location on map

Nearby attractions

De Zonnegloed Animal Sanctuary vzw

Plopsaland De Panne

Blockhaus d'Éperlecques

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(173 Ratings)

" I stayed here with my teenage sons, the hotel was easy to reach by car and there was parking on site. The hotel was quiet and safe, staff were very pleasant and customer focused. Beds were very com..."

Nicola

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(173 Ratings)

Hotel in Dunkirk

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Dunkirk

city location on map

Nearby attractions

De Zonnegloed Animal Sanctuary vzw

Plopsaland De Panne

Blockhaus d'Éperlecques

Available Rooms

About this hotel

Hotel in Armbouts-Cappel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and dry cleaning.
Best Western Hotel du Lac Dunkerque offers 66 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. 80-cm flat-screen televisions come with cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

This Armbouts-Cappel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Laundry

TV

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(173 Ratings)

10.0 / 10.0

I stayed here with my teenage sons, the hotel was easy to reach by car and there was parking on site. The hotel was quiet and safe, staff were very pleasant and customer focused. Beds were very comfortable, we had a great walk around the lake that was behind the property. Rooms very clean and welcoming. Was easy to reach the War memorial from the hotel. Would stay here again and would recommend it.

10.0 / 10.0

Wonderful, quiet hotel. Clean, nice decor, sizeable rooms, friendly staff. Highly recommend.

4.0 / 10.0

The menu was very low on choice but thst was the only negative comment. Location superb.

2.0 / 10.0

Staff were friendly. Property was rundown with unkept surroundings. Room was damp and amenities in the room poor. No water pressure in shower and curtains not wide enough to pull. Food not great. Hotel in need of complete refurbishment.

8.0 / 10.0

Late night stop

10.0 / 10.0

Good location and good value for money.

10.0 / 10.0

Outstanding stay at a great place!

10.0 / 10.0

The members of staff were very friendly and equally helpful when we asked for advice. Our room was spotlessly clean and the bathroom not only had a bath, but also a great shower. The breakfast was great. I would definitely return to this hotel and wouldn’t hesitate to recommend it to others visiting Dunkirk.

10.0 / 10.0

Fantastic hotel with a great restaurant, conveniently placed to the ferry port.

8.0 / 10.0

X

4.0 / 10.0

The room was definitely too small. No place to leave the suitcase

3.0 / 10.0

A nice hotel in a quiet location just off the main road, rooms were nice and staff very friendly and spoke good English, however there is no soundproofing from the army accommodation upstairs and we were kept awake till after midnight.

5.0 / 10.0

I arrived late but the staff were very helpful. There’s a nice park beside the hotel which was great for walking the dog. The overnight charging for the car worked perfectly as well

8.0 / 10.0

Good budget stay option for channel crossing.

10.0 / 10.0

Great value, convenient and easy parking

5.0 / 10.0

Although the hotel’s exterior looks a little grim, inside is a different story with very friendly staff, pleasant refurbished rooms and excellent food. A patio with a lake view on a warm evening is an added bonus. Easy to find and ideal as a stopover either before or after a ferry it’s excellent value and recommended!

4.0 / 10.0

Pleasant hotel with lovely view of the lake. A bit noisy due to near a main road. The restaurant was good served nice food. Staff were helpful and spoke some English. Room was clean, only downside was there were only one pillow and when we asked for more they could only find one extra which was poor.

8.0 / 10.0

Lovely location by a lake placed in a nature reserve . Nice to walk around it first thing in the morning.

10.0 / 10.0

Hotel just outside Dunkirk but next to a lovely quiet green space and lake. Hotel staff were very accomodating and helpful.

10.0 / 10.0

Amazing staff Great food

4.0 / 10.0

We had a lovely room with a nice view of the lake out back. Breakfast was good. The service was excellent. The only problem was that our toilet was running. Easy fix and an excellent stay.

4.0 / 10.0

Great stay - very welcoming. Beds were narrower than we expected & we were in a disabled bedroom. Bathroom was large, but no shower curtain meant the floor got soaked! However the staff were attentive, welcoming & overall it worked well as a place to stay to launch us on our Belgium adventure:)

10.0 / 10.0

The staff and the hotel itself were excellent. Breakfast was amazingly delicious, as was the dinner. Walking outside at the lake was very relaxing. A short drive into anywhere you want to go in Dunkirk was very easy

3.0 / 10.0

Hotel was ok. Meal was average but they had a bus load of teenage girls and put us in a room between then all so we were subjected to dozens of screaming girls running up and down the corridor. Additionally when we paid our bill the receptionist said the payment didn’t go through, I showed her the confirmation charge on my phone but she insisted that she couldn’t see it her end - so I repaid using the actual card on the basis that they would refund me if I had paid twice. Watch this space.

3.0 / 10.0

We had a good stay, however the pillows were tiny ok for a child. There was only 1 sugar for two people. The tiles in the bathroom under the sink were all smashed dangerous if you had children. The breakfast was very good.

5.0 / 10.0

The room was tiny but nicely decorated and very clean. Plenty of sockets and charging points. Staff very helpful and friendly. Nice location with lake and park behind.

5.0 / 10.0

Located by a beautiful lake it's the perfect place to stay especially if you're enroute bact to the UK via Calais. All the staff are warm and friendly, food is exceptional. They have a lovely outside dining area - perfect for alfresco eating !

4.0 / 10.0

The hotel restaurant food selection was rather limited. The staff was excellent, and we received very good service.

5.0 / 10.0

We thoroughly enjoyed our stay at this hotel. The staff were lovely and the breakfast was excellent. It is an amazingly quiet place to stop next to a lake and very convenient to catch the ferry back to the U.K.

3.0 / 10.0

Horrible service. Been there several times (because the location is beautiful) but every time the lady at the register is trying to make us pay twice the amount of our stay! We are reserving with hotels.com and, though it is visible to their systems that we have already paid, the employee is asking us to repay the full amount! This time she also asked us to pay the city tax for a child and when we told them that children do not pay city tax she said that she did not know it (lack of professionalism? ill will?). The hotel is very nice but the service at the front desk is very very dishonest. It is a pity really. Also, an employee at breakfast suddenly burst into tears saying: "Why are they accusing me of everything...". I believe her -it must be a nasty working atmosphere. And most of all -the level of dishonesty in trying to extract money! Unbelievable!!

8.0 / 10.0

Food - both dinner and breakfast - very good indeed for a relatively cheap hotel. Waiting staff fairly useless, partly because of poor English. My main course at dinner was not what I ordered (however, it was very good) and my second glass of wine was not the same as my first (and it was terrible). Room comfortable and fine for a one-night stay, but it was very small.

5.0 / 10.0

We found the staff very friendly and helpful. The food in the restaurant for evening meal was lovely. Our only minor gripe was that the room didn’t have air conditioning and due to its view over the lake it was in direct sunshine so was very warm.

1.5 / 10.0

Advert stated secure on site parking which is one reason I chose this hotel. It was not! One compound with gates which weren't locked with army trucks, themselves a security issue. Advert also stated hotel on one level. It is not!Superior room? So small that the door opens outwards!!

3.0 / 10.0

Advert stated secure on site parking which is one reason I chose this hotel. It was not! One compound with gates which weren't locked with army trucks, themselves a security issue. Advert also stated hotel on one level. It is not! Superior room? So small that the door opens outwards!!

2.0 / 10.0

The hotel is very nice, overlooking a beautiful lake. We are going there regularly. But honestly, the customer service is extremely bad: they keep on asking us to pay extra the breakfast even though we have paid it already in the site!! Yesterday I told them clearly: "If I can see that I have paid for it why are you not seeing it?". They have done this 3 or 4 times, on one occasion we double-paid it (and had to go through a long procedure to get the 2nd payment back). They are also not keen to print out a couple of pages (told me that they were out of ink...). In general, good stay but the hotel managers should really look into the payment issues -it is not normal that EVERY TIME there is a misunderstanding!!

5.0 / 10.0

Lovely hotel and lovely staff, super easy parking, very clean and quiet inside. Great for dogs. Will def be returning

2.5 / 10.0

Lovely hotel and lovely staff, super easy parking, very clean and quiet inside. Great for dogs. Will def be returning

2.0 / 10.0

I have been working around this area in France and often need hotels last min and ended up giving Best Western Hotel du Lac a try. The hotel was well placed near major road but not too close to hear the noise. the staff were very helpful and check in / check out was fast. I ate in the restaurant in the evening and the food was very nice and not too expensive. The Hotel worked great for my work trip everything was hassle free and straight forward rooms and hotel were very clean. Also a bonus for my work colleague was that he could charge his electric car up free of charge over night.

4.0 / 10.0

I have been working around this area in France and often need hotels last min and ended up giving Best Western Hotel du Lac a try. The hotel was well placed near major road but not too close to hear the noise. the staff were very helpful and check in / check out was fast. I ate in the restaurant in the evening and the food was very nice and not too expensive. The Hotel worked great for my work trip everything was hassle free and straight forward rooms and hotel were very clean. Also a bonus for my work colleague was that he could charge his electric car up free of charge over night.

3.0 / 10.0

Amazing stay for my partners birthday! Very clean and brilliant location. Would definitely recommend

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