The Fern Denzong Hotel & Spa Gangtok

Hotel is near MG marg. Winter green premium rooms have good view of mountain if weather is clear. Hotel has a lift which is very rare in Gangtok. Tamarind restaurant serves very delicious food, bit pricey but quality is worth it. And was served very well by Sajana in restaurant. Buffet breakfast is also nice and had decent variety during our 3 night stay. Rooms were clean and amenities are decent for the price. Room has heater. Winter green premium rooms are huge sized. Bathroom is also big but could have been decorated better. Hot water in shower and wash basin takes lot of time in night. Day time , it is faster as more people are using it. Small glitch , otherwise no issues getting hot water. Reception staff - Jyoti is nice and did quick check out. Other staff - Sajid was very helpful. Special thanks to him. On our last day during check out , he helped us with our luggage as lift was under maintenance. Would recommend everyone to stay in this hotel. Room amenities , cleanliness and food quality is very good. Proximity to MG marg makes it suitable for tourists. Though its a steep walk up from MG marg.

Clean room, location is good, value for money and supportive hotel staff

It's a decent property. Staff is extremely courteous and helpful. Food is good. Room and toilet very clean. They have a cafe where they keep extremely delicious cream rolls. It's definitely not worth 4 stars accreditation. Wifi hardly worked. TV was so small that I wondered why that was even kept. My booking voucher said they bed size was such that 3 people can sleep. In reality it was barely good enough for 2 people to squeeze in. Location wise it's a hassle to go to MG market. Atleast I don't have athletic lungs to tolerate 20 mins of steep uphill climb to reach the hotel, if you are in the market. At night dogs keep howling and I could hardly sleep. As I explored, I realised it might be better to stay in a hotel which is a convenient walk to the market. There are actually quite a few. I was worried about quality of such hotels, compared to a "4 star" hotel like Fern. But my experiment surprised me immensely. Mostly people are very humble and courteous in Gangtok. Food is generally good everywhere. Cleanliness is the nature of this city. I won't name the hotel I moved to from Fern- but in no way it was less than the quality and service I received in Fern.