Hotel Juma Ópera

Beautiful hotel with very friendly staff

This was a very unique boutique hotel. The restaurant setting in an atrium with view of the opera house was amazing and the menu and quality of food was in keeping with the setting. The staff was super helpful and friendly as well. Our room was good. We had one queen bed and one small single bed. The only complaint is the shower stall would overflow and spill onto the floor. However, it flowed into a drain in the corner. The location was perfectly located across from the historic opera house and a plaza with many restaurants and entertainment in the evenings. I highly recommend it and would stay there again if we ever make it back to Manaus.

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The hotel was under renovation while I was there. I had two stays and management ignored my complaints about the elevator to the pool being unavailable. On my second stay they offered a fruit basket, but this does not make up for undisclosed construction, the lobby smelling of paint, being woken up at 730am to heavy machinery and workers standing out side of my hotel room for hours until I was moved into another room. It's illegal in Brazil to not disclose contruction, the hotel doesn't allow cancelation on Expedia (it's also against Expedia policy to not disclose renovations). By what was left I expect by mid to late July 2026 the construction should be done. If you're looking to book soon, I wouldn't do it. No one can relax when tile is being cut...