Comfort Suites Cedar Park - Austin Northwest

This was an inexpensive last minute find and it was worth it! I’m so grateful that the room was clean and perfect for a short stay.

The hotel was comfortable and clean. However, they did not inform us that daily housekeeping was only available on request. We called front desk in the morning and asked for housekeeping to clean our room that day. They said they would. When returned at night, housekeeping had not gone to our room.

Air conditioner was loud. Water pressure was low and toilet was not working well

we liked the room size the bad very countable with good internet and breakfast was excellent. what I did not like was the coffee maker in the room was not working a part was missing and the sofa had some white stains on it and I dont like when pets are allow in the rooms there was a dog next to our room that was constantly barking.

Horrible place and not safe. Police actually searched my room looking for someone! Police are there multiple times a week. Staff does not help guests are address problems when they are reported!

Dirty floors and trash in hallways. Police are there multiple times a week. Management is lazy and does not help guests when issues arise. Smoke smell is horrible!

TV and internet do not work half the time. Strong smell of smoke so bad you are forced to smell it in your room! Shower door came off and no one would come to help fix it!

Smoke smell is so strong you can smell it in your room. Staff does not do job and take care of guests. If something is broken in your room they will not help you to lll and get it fixed.

Not a safe place! Police are called there multiple times a week. Snoke smell is so strong you smell it in your room. Manager does nothing to help employees or guests when problems arise.

I wanted to change my reservation on the location but I couldn't so instead of loosing out money we decided to stay. The room was a great size even had a sofa area with a sofa bed. The beds were comfy and clean. It was a nice stay. The front desk was very helpful. The breakfst was the usual waffles, ceral, coffee, juice, eggs, potatoes and bacon. Not bad for a quick bite in the morning. One of the best hotel experiences i've had in a while. One kind of bad note although we didn't use the pool I did manage to stop by to check it out. That pool did not look clean. If we were to stay again I hope it would be cleaned so it could be used by guest. But for what we paid and the service not bad.

In-room coffee pot didn't brew coffee Shower had stains. Carpet needed vacuum

The room was average and the room smelt like mildew and I actually got sick after leaving the hotel

Elevator was hot but everything else was suitable

All Was Good except had to take lid off to flush potty

Toilet was broken and not fixed my entire stay! I had to use the ice bucket to fill the tank to flush the toilet!

I stay every week! This week I reported that the toilet was broken three times. After checking out they tried to tell Expedia it was never reported! My entire stay I had to use the ice bucket to fill the toilet tank so it would flush!

I reported that the toilet was broken three times! It was never fixed.

Very friendly and clean Staff was very polite and helpful

quite and breakfasts was good

Clean rooms

The first time we stayed at the Comfort Suites it surprised me how nice everything was. This time was weird, and not as good of a stay. About 1:30 AM or so I smelt pot coming through either the vents or the hallway (I couldn't be sure), but someone was most definitely smoking and it came wafting into where my 5 year old twins were sleeping. The next morning, we woke up and went to go to breakfast and the elevator was broken. There was a sign where someone had hand written: if you aren't a guest at the hotel you can't eat breakfast. Along with a few other handwritten notes around the breakfast area indicating there have been issues with people intruding and taking advantage. I'm not sure what's up, but as a mom who travels solo with her young ones, it was unnerving. I'm not sure what's up, but its obvious something has shifted, or perhaps our first stay was just a weird occurrence and this was normal. Either way, management should definitely look into what's happening here and get it fixed ASAP. It's unnerving and staying somewhere affordable where we also feel safe is typically a priority for the adults of this world.

Wonderful

Nice friendly staff.clean rooms

Just the peace of mind that I had.

Room couches are atrocious and scary to look at. Interior of hotel in need of renovation. Many scuffed walls. Bathroom cleanliness lacking. Breakfast lobby needs work on presentation and cleanliness. Wonderful front desk though.

This was a nice 1 night stay for an 8 o'clock am basketball tournament.

The travel confirmation from Expedia shows check-in time starts at 7 am and I had to pay an additional fee to check-in around 2pm. I also was refused any transaction receipts stating I needed to print them from Expedia even though I paid there on check-in.

Ive stayed here before, and l love no surprices. It's fast and easy to check in. Rooms are clean. Everything the way I expect it, with no surprices.

We enjoy our staying in the hotel close to restaurants and good location.

Quiet, comfy, affordable.

Waited 20 minutes just to check in.

The hotel was dirty the staff wasn’t friendly I asked for some tolietries the front desk said they didn’t have any and breakfast was out of most things very disappointed want a refund plz