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Extended Stay America Suites - Norco

Exterior

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave | Private kitchenette | Full-size fridge, microwave, stovetop, freezer

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

7.0Good

(933 Ratings)

"Everything is good"

Jinfang

Don't miss out! Price and availability may change

7.0 / 10.0

Good(933 Ratings)

Hotel in Eastvale, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Hotel in Norco with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Suites - Norco offers 122 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Extended Stay America Suites - Norco

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Map of Eastvale, CA

city location on map

Nearby attractions

Disneyland Resort

Disney California Adventure Park

Knott's Berry Farm

Downtown Disney District

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.0Good

(933 Ratings)

"Everything is good"

Jinfang

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(933 Ratings)

Hotel in Eastvale, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Eastvale, CA

city location on map

Nearby attractions

Disneyland Resort

Disney California Adventure Park

Knott's Berry Farm

Downtown Disney District

Available Rooms

About this hotel

Hotel in Norco with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Suites - Norco offers 122 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.0 / 10.0

Good(933 Ratings)

1.0 / 10.0

The room was severely neglected! Awful experience to have to deal with after traveling all day.

3.0 / 10.0

The staff was very friendly and the room was okay.

4.0 / 10.0

The staff was new and they were all great. I hope they keep the lot of them. The grassy area in the back is wasted space. Turn that into a dog park and clean up the trash enclosure.

1.0 / 10.0

I book this property for my husband recent surgery; I needed handicap accommodations which I was told by the staff it was I need to shower him prior to surgery, when we arrived the room had a tub it was very difficult, they said will get us another room but not till the next day, which was too late, TV didn't work, noisy we couldn't sleep, horrible bed, had to ask for everything including soap, shampoo, and dishes for the kitchette. We were moved to 2 different rooms the next day due to TV didn't work either. They did refund my stay I checked out next day. Only charged me for 2 nights instead of 4. The staff was nice and understanding not sue why they couldn't accommodate us.

1.0 / 10.0

We will never stay at this hotel again. The front desk staff were rude, it was dirty, loud and uncomfortable.

4.0 / 10.0

It was dirty and smelled

4.0 / 10.0

The staff was very friendly. Unfortunately, the smell in the hallway and in the rooms was not pleasant

2.0 / 10.0

The service and staff sucked no ice machine and we had to wait with a reservation for 20 minutes and no one was there LOL. WOULD NOT RECOMMEND

1.0 / 10.0

No keys for the room, room wasn't cleaned, the bed looked like there was no changed the sheets

5.0 / 10.0

Nice

6.0 / 10.0

It was ok, a little rundown.

10.0 / 10.0

Everything is good

6.0 / 10.0

Staff was very professional very helpful but the people outside the hotel In the parking lot where very scary.

2.0 / 10.0

Upon checking in the front desk, Robin was crying from The customer ahead of me. She stressfully asked if I was checking in and I told her yes. She threw her hands up and said I’m over booked. I don’t have room for you. She had to keep leaving the front desk because the key cards were not working and she had to walk every customer to their rooms. She called her manager, Victor, on her cell phone and handed me the phone. I shockingly starting to try and explain the situation to him. Before I could finish my second sentence he rudely interrupted me and told me he was at home and was pissed off I was calling him on an employee number. He hung up on. I had 2 other family members in your hotel that checked in prior to me. I have my 2 young children with me and had to go to find another hotel room. I have never been turned away from a hotel with a reservation. They had no intention of trying to help us get into another hotel. It was a miserable experience.

10.0 / 10.0

Safe

5.0 / 10.0

This was a great place to stay and near to a lot of good places to eat

2.0 / 10.0

Floors were sticky, carpets were stained, bugs crawling out of walls. Will not be staying there again. Staff was kind though.

6.0 / 10.0

Didn’t like having to ask for a cup or not having coffee in my room

10.0 / 10.0

The room doesn't have a hair dryer. Thanks for the breakfast to go. The paint wall was a little scuffed but I felt the room was clean.

4.0 / 10.0

Our stay was nice. I f you dishes it is an additional cost. They do not offer housekeeping if you are staying less then 5 days, or for an additional cost. For clean towels you need to turn in the dirties in exchange for clean. Staff was polite. I don't know if it was due to the location but there were two different incidents where we arrived back to the hotel to see the police on site or a disgruntled customer being rude to the staff due to intoxication. The hallway to our floor always smelt of food from others cooking. All in all it was a good stay but I will come better prepared next time.

8.0 / 10.0

I didn’t get help on my card. I had a hard time reaching someone. I need a refund

8.0 / 10.0

Staff was great. Location was perfect for soccer tournament

1.0 / 10.0

Key card did not work the entire time, TV did not work either, definitely will not stay here again.

1.0 / 10.0

This place was terrible, outdated worn out chairs, our one friend left because of bedbugs and stains on sheets. In addition, never got a key card and they had the let us into the building in our room so security and privacy were an issue their key card machine was down

2.0 / 10.0

My room smelled like urine. The hallway smelled like urine. I was not able to get a room key for three days and only received one of my final day. I had to keep asking for the amenities and they were not just provided. They do not clean your room if you stay less than a week. Have to walk to the back of the building to throw out your trash in their dumpster. I might be able to keep going but I’ll stop here.

1.0 / 10.0

Called corporate to let them know of the many issues main one being I never got a room key due to key machine not working. Many of the people there didn’t have keys. Outlet power was not working. Electricity didn’t work (tv). Fire alarm went off around 8:30 woke up my kids scared and crying. We ran out hotel as well as many others and then had to wait to be let into our room one by one.

2.0 / 10.0

Floors were dirty, our room was not serviced, keys were not working, smelled gross.

2.0 / 10.0

We didn't get a key to our door. I am still not sure why. The lights would turn on in the middle of the night several times. The floor was sticky. The table looked like someone did drugs on it. The sink was pluged. I would not stay there again.

2.0 / 10.0

When we arrived the girl at check in was nice but there were no keys to our room, she had to take us to our room and let us in with the master key, the rooms and hallways stank so bad they had spiders in the hallway I'll never stay here again...

2.0 / 10.0

This hotel Is in terrible conditions and really bad front desk service . Nothing was available not even the key rooms were working . Very bad experience

2.0 / 10.0

Everything around the property is dirty, homeless people around, inside is filthy, carpets are dirty, only one person is working. I could not even have a key for my room because they ran out. The room was a mess the lights are not working properly the tv only works if the lights are on the floors are sticky like something was spilled but wasn't cleaned the bed needs a replacement u can feel the springs totally a bad experience i do not recommend anyone staying there this hotel should be shut down for renovations

2.0 / 10.0

Prepaid and still no room avail. Manager was not available for a call from a new employee to navigate a difficult situation with systems not working.

2.0 / 10.0

Not as advertised. Every aspect of the hotel was dirty (lobby, halls, rooms, everywhere), especially the room. Shower was filthy with hair everywhere, the kitchen sink was stopped up, no hair dryer and there was no bedding for the pull-out sofa. There were zero amenities and not even basic necessities like a pillow or key cards. It was obvious this hotel is used for county housing for local residents. The look and feel is that of skilled nursing facility with younger residents, not a tourist hotel.

2.0 / 10.0

Poor front desk lady said they had rooms but no keys left and the computer system failed so they could not give out any of those rooms. I prepaid and had to leave without a room.

3.0 / 10.0

Chose this hotel because it had an elevator. And its proximity to the job im working. Lars at the front desk was WONDERFUL. Best thing about the place. There were no key cards, they ran out,we had to be escorted up and let into the room by Lars. The motion detector light switch was faulty & the lights kept coming on all night. The beds are lumpy and you can feel the platform frame thru the thin mattress. The upholstry was destroyed on the chairs, ripped and peeling. Fridge was turned off, so it was hot when we put our food in it.

10.0 / 10.0

Place was exactly as described

6.0 / 10.0

Are toilet didn’t work one night and no maintenance staff on site nor would they call someone

2.0 / 10.0

Unsafe, Misleading, and Unfit for Families – Had to Find Another Hotel at Night I booked this hotel for a short stay with my child, and it turned out to be one of the most distressing travel experiences I've ever had. Within minutes of arriving, I knew we couldn’t stay. The hallways reeked of urine and marijuana, which was both nauseating and extremely concerning in a place advertising itself as “family-friendly.” The smell even crept into our room, which made it feel dirty and unsafe from the start. Things only got worse as the evening went on. The noise levels were unbearable—loud music and TV late into the night. It was impossible to be able to sleep, and I felt completely on edge. It genuinely did not feel like a safe environment. The room itself was a far cry from what was shown online. The pictures were totally misleading. The actual room was poorly maintained, with an overall grimy appearance that made me regret not turning around immediately upon check-in. After trying to endure it for less than two hours, I made the decision no parent should have to make while traveling—I packed up our things and found another hotel late at night just so we could sleep somewhere clean, quiet, and safe. This place should not be listed as suitable for families or solo travelers. I felt completely misled and incredibly disappointed. Do yourself a favor and look elsewhere—you deserve better, especially if you're traveling with kids.

2.0 / 10.0

Overbooked and desired room was not available. White old woman’s attitude was terrible at check-in. No hair dryer. Car alarm went off couple of times in 4:30-5:00am.

2.0 / 10.0

Where to start ? Roaches in our room. Ok, it happens. Thanks for changing our room. Light turns in the room every 1 hours during the night. Killed the night sleep. Ok, you forgot to tell us how to bypass the motion sensor. Morning grab breakfast. No creamer. Seriously ? Get one of employees to go and get creamer for your guests. This is indication of not caring about your guests. Apologizing for not having muffins in the breakfast area because you are out since a week ago ?? Rooms have small kitchen. No cups no coffee machine, no plates and no silverware. No problem just call the reception and ask. We did and never got anything sent to our room. Our reservation was for a certain room. Reservation changed by hotel staff. Not sure why. Really bad experience.

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