"While the room and building was full of character and history, it was also well-equipped with plenty of space and storage for travellers. The common room for guests had snacks, tea, and coffee, as wel..."
Well priced for this locationPriced under area average
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Includes essentialsKitchen or Kitchenette, Internet / Wifi, Balcony or Patio and more
About this hotel
Hotel in Interlaken This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and a business center. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a TV in a common area are onsite. Hotel Harder Minerva offers 32 accommodations with coffee/tea makers. 80-cm Smart televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
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6.4Average
(110 Ratings)
"While the room and building was full of character and history, it was also well-equipped with plenty of space and storage for travellers. The common room for guests had snacks, tea, and coffee, as wel..."
Hotel in Interlaken This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and a business center. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a TV in a common area are onsite. Hotel Harder Minerva offers 32 accommodations with coffee/tea makers. 80-cm Smart televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Balcony or Patio
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
6.4 / 10.0
Average(110 Ratings)
5.0 / 10.0
In a really nice area, with great staff and clean rooms!
4.0 / 10.0
Great location. Didn’t get transport card till second day. Breakfast good. Loved shower gel.
3.0 / 10.0
Small room, should be for single, not for a couple
6.0 / 10.0
8.0 / 10.0
it worked
4.0 / 10.0
There is no door person. Check in is the same as cashier as Chinese Restaurant. Hair dyer not working. No one to help when needed. Office close at 9:00 PM until the next morning. If help needed. No one there to help. Light in room is limited. Highly not recommended. There is not any staff service.
8.0 / 10.0
The shower is very small , it would be fine a little bit bigger , and having AC (air condition) will be fine too.
8.0 / 10.0
Overall good experience. Only cons :
1) Got 2 single beds when I booked for 1 big and 1 small bed
2) Breakfast has very limited options and slow service
10.0 / 10.0
While the room and building was full of character and history, it was also well-equipped with plenty of space and storage for travellers. The common room for guests had snacks, tea, and coffee, as well as a large fridge. The location is great, a few minutes walk to Interlaken West station and very close to a convenience store. There's a bakery just next to the building and the Interlaken Flagship shop is just down the road.
10.0 / 10.0
Really nice. Parking in the back is only from 19-7 free. Outside of that parking is pricey per day
4.0 / 10.0
Housekeeping would not refill or service rooms properly. Bed bugs issue at the property and front desk didn't help to change room
6.0 / 10.0
It wasn’t the best hotel room that I have stayed at the staff were really friendly and helpful, the breakfast was a good spread with different things to eat. The room however, was not what I was expecting, the bathroom was small and had a weird smell the bed was comfortable but the blanket and pillows were a weird texture. Overall it was ok and the staff were excellent
2.0 / 10.0
They lie about their property and room on the website. The actual rooms are not as big and clean. You cannot walk in the room . The bathroom door cannot open fully. No light on the bathroom. Bad odor the building and room,
6.0 / 10.0
good and quiet location. has good amenities, common fridge, mucrowave , snacks and fruits. breakfast could is good.
negative- upon our arrival, receptionist did not even acknowledge our presence and was busy talking on the phone for 15 mins. not hntil i called their emergency tel number which was next to the receptionist and thats when she got my attention. when asked, she claims thst she was talking to the manager. that evening upon checking in officially , i told the manager working that eveningwhat transpired during our arrival and she told us that she will talk to receptionist. i hope such will not happen again.
2.0 / 10.0
The hotel is dishonest. They gave the hotel room is not livable and won’t change until next day. Very disappointing!
8.0 / 10.0
Great location near promenade, river, and main Interlaken streets. Staff was friendly, informative, and let us store our luggage when we arrived early before check in and when we left later after check out. Breakfast was so so for the price, I preferred the coffee shop a minute away. We had the balcony room at the front and had a great view of the mountains in both directions (if the weather is clear). Only downside was a portable AC unit, opening windows was more effective but made it loud, and the room was small all around.
3.0 / 10.0
We were worried about this stay because of reviews we had read but we enjoyed our stay and were pleasantly surprised with the accommodations.
3.0 / 10.0
We booked last minute for 3 adults to stay in the property but the very high cost was not matched in quality/value. While the room did have AC, it was very tiny for 3 adults, was outdated, the water pressure in the shower meant we couldn’t wash our hair and the beds were very very soft/worn and uncomfortable. It felt more like a backpackers hotel and would have expected the pricing to match that. The staff were kind but overall would not stay again.
2.0 / 10.0
Room was small and dirty. Very small bathroom. Portable AC in room but was also blowing hot air. Bed was too soft! Very old building. No check in available between 11-3 pm, no one in reception and no information. Breakfast was good!
4.0 / 10.0
Was a bit of a disappointing stay. Not worth the high price for what you get. Not a great looking room. No air conditioning other than an in room noisy portable a/c that you need to stick out the window of an already tiny room. No baby crib available. Be aware parking is not necessarily available. You need to be very lucky to grab a spot behind the hotel in a public lot. Overall was not our best stay in Switzerland.
6.0 / 10.0
Nice, nothing special
6.0 / 10.0
Extremely small room and bathroom. Mattress way too soft, not comfortable stay.
4.0 / 10.0
The location was great - 2 minutes to the bus and in between both train stations. The room was clean and comfortable. The staff doesn't arrive until 3pm so when we arrived early we were not able to store our luggage - however, the attached Chinese restaurant kindly let us keep our luggage in the corner at our own risk.
8.0 / 10.0
Beautiful region
6.0 / 10.0
The architecture of the building is beautiful considering it was built in 1890s, but the interior needs to be updated to reflect a more contemporary functionality as the current one is very rudimentary. I wouldn’t recommend it to my friends and family.
4.0 / 10.0
The hotel and room are old indeed. The wash room is dark and small.
2.0 / 10.0
AVOID AT ALL COST. I can go on and on about how HORRENDOUS this place is in just one night of stay.
1. It said Queen bed but it’s more like a twin. The room is small, bathroom is tiny, the drain is not working, and there’s no AC other than a drain fan. Even the vent tube was detached. The room is not very clean - there are hairs on the floor when we got in. Overall the room is like a prison.
2. Location is fine.
3. We were late for 30min on check out, which we believe it’s not right - we should check out on time. The reception lady knocked on our door at 11:05 and said we should “get out”. She told us if we don’t get out the room at 11:30 they are charging us late fees. We got to the front desk at 11:29 and they said “the clock hit 11:30” and they “need to charge 100 CHF late fee.” No one informed us about this late fee when we book the reservation or check in, they ONLY tell us “the check out time is 11:00”, the late fee is not on any terms and conditions, and they cannot find the evidence or clear terms and conditions when I asked for it. We just want to know where this late fee is coming from, and as a customer, it’s not a lot to ask if this is not agreed upon before agreement in ANY shape or form. Their head of housekeeping keeps cussing us and keep telling us we should pay no matter what.
Again, to everyone around the world who trying to come to Interlaken, please AVOID THIS HOTEL AT ALL COST. All these one stars are for a reason.
10.0 / 10.0
Good
1.0 / 10.0
Do not book! Certainly one of the worst hotel service I have ever experienced. We ordered a room with 3 beds. When we arrived in the room (around 8pm), we found the bed in the middle had a much lower mattress than the other two beds on each side. It was half the thickness of the other two, with a clumpy blanket on top of it as the over-mattress. It was not comfortable at all. We then called the reception (a the lady in her 30s) to help us change it, for example to the same as the other two beds. But she said she was alone in the reception and could not do anything to help. We then called the number listed on the hotel webpage, but it was picked up by the same lady. She then said this was a private phone number and we were not supposed to call her this late! Does it mean all guests that arrive late in the evening will not have service at all? We then asked if she could have someone help us and she said it was not urgent and she could do nothing. It just seemed she did not care at all. Certainly we did not sleep well that night. And at breakfast next morning when we asked the reception lady if they have lactose free milk is available, she said “No” in a very rude and desrespectful way. We felt the hotel was hardly even trying to help meet their guests´ basic needs…
3.0 / 10.0
It was adequate for a good price and location
5.0 / 10.0
Hotel Harder Minerva is located close to the Main Street in Interlaken West. It’s within minutes walk from the Bahnhofplatz, parks and more. From our room we could see para gliders drifting down from the mountains. It was great to be in a town centre but still feel at rest because we were surrounded by greenery. Breakfast was sufficient each morning and if one chooses not to go out in town for dinner, there is a Chinese restaurant on the ground floor.
2.0 / 10.0
This is not a cheap hotel by all means, that’s why I don’t understand why the owners won’t invest in it?
No A/C just one sad fan,
The showers are full of disgusting mold, the mattress is extremely old, is should not be called a hotel in the first a place, the room had literally one beat up chair and you have to sit, sleep and eat (if you must) on the bed, we asked for an iron which they don’t have!
Spent couple more dollar and get elsewhere with better cleanliness and a management that cares of the customers!
1.0 / 10.0
Triple room was the size of a walk in closet. No air conditioning with tempts at 90F.
2.0 / 10.0
Very very small room...more like a prison...
4.0 / 10.0
First of all, the room I stayed couldn't be locked from inside, it was incredible. Of course I told about that to the staff but he just said, "okay, we will fix tommorow, good to know that." -What? He didn't change my room even though it was not safe at all!! Also, when I asked them to keep my laggage during my hiking, they put that in the launge without any tags, no one kept an eye on the laggage though. So i picked up my bag earlier than scheduled and put them to the station locker. They should refund me because they didn't provide what thet should.
One good point was the location is very close to the paragliding center and super market.
In the future, even if someone gave me money and asked to stay this hotel, I definitely would not do that.
2.0 / 10.0
I booked a room for two people and supposed to have two beds. The room has a small bed only for one person. One of us slept on floor for two nights. The hotel knew the problem but did not get us a two-bed room.
10.0 / 10.0
At breakfast close your eyes and imagine you are in a 1800 ballroom. The room is beautiful and the staff I met most friendly and helpful.
The hallway and stairs of the hotel could be renovated. It seems the rooms were updated recently.
8.0 / 10.0
Looks old on the outside but level 2 and above seems like just renovated. Rooms space is limited. Toilet areas is really small. Hotel is situated inside an alley. Reception/kitchen staffs are polite but their reception is not open like 8am to 5pm straight compare to other hotel. They have a break from 11am to 3pm. Have to call them if you subscribe international phone line
With the price, i would have stay a better one
2.0 / 10.0
The beds had a ton of hair in them, the shower had mildew, the bedroom did not look like the photos, the drains were not draining. Some staff members were helpful and polite, the others were not as helpful and were yelling at other staff members in front of guests. Rooms were outdated as a whole but located in a good location. Did not stay the night as it was too gross, we had to leave because we could not stay in a bed with many hairs that did not belong to us in it. Staff did want to try to fix it but we were too grossed out at that point.
6.0 / 10.0
Stayed at this place as it was easy to book, but there are better options avalable if you search.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Harder Minerva. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Harder Minerva pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Harder Minerva?
We found 3 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, and balcony or patio.
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