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Mercure Hangzhou West Lake

Top rated by guests
Mercure Hangzhou West Lake Hotel in Hangzhou
Mercure Hangzhou West Lake Hotel in Hangzhou
Mercure Hangzhou West Lake Hotel in Hangzhou
Mercure Hangzhou West Lake Hotel in Hangzhou
Mercure Hangzhou West Lake Hotel in Hangzhou
Don't miss out! Price and availability may change
8.7 / 10
Excellent(99 Ratings)

Hotel in Hangzhou

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Mercure Hangzhou West Lake provides flawless service and all the necessary facilities for visitors.

Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and car hire amenities for your ease in navigating around Hangzhou.

When arriving by car, take advantage of the hotel's convenient on-site parking facilities.

The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.

Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.

Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.

Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. Start your day stress-free at Mercure Hangzhou West Lake as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors staying at Mercure Hangzhou West Lake have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel.

Throughout the day, engage in the entertaining activities available at Mercure Hangzhou West Lake.

Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Amenities at Mercure Hangzhou West Lake

24-hour front desk
Business facilities
Restaurant
Airport transportation available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Bar
Kitchen
WiFi/Internet
Parking Available
Breakfast available
Laundry services
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Hangzhou

city location on map

Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.7 / 10
    Excellent(99 Ratings)
    9.6 / 10Outstanding·Oct 2026
    Would be good if the toilet gives more privacy
    8.8 / 10Excellent·Sep 2026
    Service is good but some things make me hesitate to give a 5*. Firstly, the Aircon is very feeble. Ok for short stay. We also don’t need translucent toilet and bathroom doors, especially if people do twin sharing. The extras are good: free drinks, heating on toilet seats and adjustable night lights, washing of clothing in shared washing machines.
    10 / 10Outstanding·Sep 2026
    Walking distance to in77 , west lake , wulin night market est 10 - 15mins . Has almost quiet surrounding as away from the city n avoid traffic congestion . Staffs are friendly n helpful . Rooms are spacious n clean , lastly the level 9 aunty cleaner is friendly.
    9.2 / 10Outstanding·Sep 2026
    It is my first time to Hangzhou and I am delighted that I have chosen the right hotel. All the staff is friendly and willingly to go extra miles to offer help when I need etc: We are hungry after a long night flight and checking where we can grab some food at nearby restaurant. The staff instantly find for us and also recommended some nice food. That is not all they also serve all customers with a big smile. I will highly recommended this hotel. Cheers!

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Mercure Hangzhou West Lake. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Mercure Hangzhou West Lake pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Mercure Hangzhou West Lake?

    We found 22 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, airport transportation available, and concierge services.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.