Hotel in Hanoi
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Phoenix Palace Hotel Hanoi offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
Phoenix Palace Hotel Hanoi offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Phoenix Palace Hotel Hanoi
Restaurant
Air conditioning
Non-smoking
TV
Bathroom
Coffee/tea maker
Balcony/Terrace
WiFi/Internet
Minibar
Kettle
Laundry services
Bath or shower
Free toiletries
Towels
Safe
Desk
Hairdryer
Map of Hanoi
Available Rooms
Ratings and reviews
8 / 10Excellent·Feb 2025
The staff were helpful and everything we wanted to see was in easy walking distance.
10 / 10Outstanding·Mar 2024
This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.
10 / 10Outstanding·Nov 2023
We thoroughly enjoyed our time at the Phoenix Palace. Anna, the manager, was incredibly kind and made us feel exceptionally welcome and cared for. She always responded to our requests with an open heart, no matter the time or complexity. Anna is undoubtedly the hotel's greatest asset. Her perfect English, warm smile, and abundant patience create an atmosphere where guests feel more like friends. We'd also like to express our gratitude to Peter for his kind assistance during our stay.
The hotel itself is comfortable and boasts an amazing location. It's clean and provides a sense of safety. While the breakfast was enjoyable, we found that the cooking lady wasn't as hospitable as the aforementioned staff members. However, on the whole, we have nothing but positive feedback about this hotel. We highly recommend the Phoenix Palace.
6 / 10Average·Jan 2026
The room did not have proper locks to lock room from inside, it only had the knob lock which could be opened from a key outside. The only thing is its proximity to old quarter. Else it’s not worth.
$$$$
Top rated by guests
8.8Excellent
(100 Ratings)
"This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street."
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