"Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance. "
Well priced for this locationPriced under area average
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Includes essentialsTV, Wheelchair accessible and more
About this hotel
Hotel in Basel Express check-in, express check-out, and a front-desk safe are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Housekeeping is available on request. B_smart motel Basel offers 18 accommodations with laptop-compatible safes and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include portable fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
$$$$
7.2Good
(180 Ratings)
"Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance. "
Hotel in Basel Express check-in, express check-out, and a front-desk safe are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Housekeeping is available on request. B_smart motel Basel offers 18 accommodations with laptop-compatible safes and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include portable fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Amenities
TV
Wheelchair accessible
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
7.2 / 10.0
Good(180 Ratings)
5.0 / 10.0
Easy self check-in. Simple rooms with ample amenities that is most importantly clean. Location was great as it is near to the train station and yet not noisy or unsafe. There is a small convenience store just next to it.
The only inconvenience was there was no kettle in the room so you have to go downstairs' to dispense hot water. Since there are no staff in operation - be prepared to store your luggage at the train station if you arrive too early
10.0 / 10.0
Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance.
10.0 / 10.0
Especially liked the coffee machine in the reception, and the quick resplnse to my questions.
4.0 / 10.0
For the amount of money to stay for a night, I was greatly disappointed. The bathroom hadn’t seen a proper deep clean in I don’t even know how long (you can tell with all the mildew buildup). And the pillows were not pillows. I had to grab the towels in the bathroom and use those as pillows. Considering I decided to stay the night in Basel to get some rest before another day of traveling, this was extremely upsetting
1.0 / 10.0
It’s self check in hotel , no front desk . Before the stay, I don’t receive any instructions for going in to the hotel. So I ended up can’t get into it.
8.0 / 10.0
Love the convenience of the location. The floor plan was unexpected but great; charming. Loved having the two bathrooms (one full, one half). Wish it had air conditioning. It was warm and stuffy when we arrived.
8.0 / 10.0
I liked how convenient it was to parking. It seemed like a free parking pass was provided, however, there were no instructions and ultimately it did not work. The Basel pass was a nice touch, however, I was only there for an overnight and was not able to use it. I was unaware that there would be no reception desk. This is a huge drawback.
1.0 / 10.0
Such a noisy place, and had requested a quietly sited room! The hotel is just about on the road, just a narrow pavement. Also can hear the trams all through the night. Bin men early in the morning, oh and the bins have an unpleasant smell.
2.0 / 10.0
There was no one to help. Pushing the button outside only made a person open the outside door. But no one to talk to in order to figure out registration machine. The email they were supposed to send the day before was in German. No air. Bad lock on door. No safety whatever. Bathroom was nice!
8.0 / 10.0
10.0 / 10.0
I liked the spacious rooms, plus the extra delicious tea and coffee offered to customers. The staff are very helpful. I would like to g back again
1.0 / 10.0
Self service difficult to figure out, no internet access ... breakfast is Musli
0.5 / 10.0
Self service difficult to figure out, no internet access ... breakfast is Musli
3.0 / 10.0
Situation: Arrived at Basel airport to late to get train home.
Website said a person would be there to great me, no person- it’s was a machine check in. The room number (A2) doesn’t match the lift & door labels (OG2)… and 1 am I was not very patient for this system. Room was clean, bed was very narrow but comfortable, breakfast was good, but odd system. Very noisy building. You can hear everyones voice in hall way, and cleaners start hovering at 8:45am.
1.5 / 10.0
Situation: Arrived at Basel airport to late to get train home. Website said a person would be there to great me, no person- it’s was a machine check in. The room number (A2) doesn’t match the lift & door labels (OG2)… and 1 am I was not very patient for this system. Room was clean, bed was very narrow but comfortable, breakfast was good, but odd system. Very noisy building. You can hear everyones voice in hall way, and cleaners start hovering at 8:45am.
5.0 / 10.0
A great hotel for those on a budget looking for somewhere convenient and central. Would definitely stop there again, breakfast being included was an added bonus. Very convenient for the main station.
3.0 / 10.0
Rooms are very noisy. If someone closes a door, you can hear it in your room. Rooms itself are okay, nothing special. Bathroom looked nice at first, but if you look closely you see its a little old.
Location is very near to the station and not too far from the city, but its not the best location.
There is no reception. When you enter the hotel, there is no one there.
2.0 / 10.0
Perfect location and very clean. Room was a bit too warm at night but opening the window meant noise from outside made sleeping difficult.Whilst the check-in was relatively straightforward, I'm not sure having no staff present is a good option. Breakfast was nice although the room that the food and drink is kept in can get a little crowded (i.e. if more than one person is in)Overall, great value for money and would stay again.
4.0 / 10.0
Perfect location and very clean. Room was a bit too warm at night but opening the window meant noise from outside made sleeping difficult.
Whilst the check-in was relatively straightforward, I'm not sure having no staff present is a good option. Breakfast was nice although the room that the food and drink is kept in can get a little crowded (i.e. if more than one person is in)
Overall, great value for money and would stay again.
1.0 / 10.0
Rooms are self check-in, theres no staff. The room wasnt ready at check-in time, resulting in having to return to the train station w/ luggage in tow. Proximity to train station is good but its located on a sketchy block.
2.0 / 10.0
Rooms are self check-in, there's no staff. The room wasn't ready at check-in time, resulting in having to return to the train station w/ luggage in tow. Proximity to train station is good but it's located on a sketchy block.
4.0 / 10.0
Fine for overnight but for longer it’s a bit impersonal having no reception staff. Good to have easy checkout - just need to leave the door-key in the return box. They should advise beforehand that you need your passport number for check-in.
10.0 / 10.0
Beautiful room and very convenient location to everything. We had the quadruple bedroom that is almost similar to an apartment. A second bedroom upstairs, skylight that opens, so fresh breeze can get in. Very few human contact with the staff. Nobody was there to help us get a quick tour of the hotel. Except the maintenance lady who spoke very little English. She seems to do all the work. Breakfast is great!
2.0 / 10.0
Pleasant if unremarkable. Automated check-in and I didnt meet any of the staff who do the cleaning of prepare the breakfast which is also a mixture of self-service and automation. Good place to be as bus to and from the airport stops in front of the Basel SBB main station. Plenty of trams, buses and taxis to get into Basel, although its a 20 minute easy downhill walk to the river. People here seem to go to bed early and get up early. Plumbing gurgles in the morning, so I awoke before my alarm clock went off. Although well signposted, its easy to walk past the front door without noticing it. Breakfast is self-catering and some items are in the cupboards below the preparation surfaces.
4.0 / 10.0
Pleasant if unremarkable. Automated check-in and I didn't meet any of the staff who do the cleaning of prepare the breakfast which is also a mixture of self-service and automation. Good place to be as bus to and from the airport stops in front of the Basel SBB main station. Plenty of trams, buses and taxis to get into Basel, although its a 20 minute easy downhill walk to the river. People here seem to go to bed early and get up early. Plumbing gurgles in the morning, so I awoke before my alarm clock went off. Although well signposted, its easy to walk past the front door without noticing it. Breakfast is self-catering and some items are in the cupboards below the preparation surfaces.
4.0 / 10.0
Lady from the Bar next door was cooperating positively.
Hans Staubli
2.0 / 10.0
Lady from the Bar next door was cooperating positively.Hans Staubli
1.5 / 10.0
Convenient location for several trams, busses and trains.... The Motel is decent just the room I stayed in needed a little bathroom upgrade.
1.0 / 10.0
Horrible check-in; was charged for a stay that was prepaid. But auto-check- in gave us no way to get room without charging for two_day stay on our credit card. No one there could help us.
10.0 / 10.0
A decent hotel for a good price. The location is perfect for a sightseeing holiday or any business in the city centre. The bus to/from the airport stops round the corner, the train station is also very near, and it's only a 15 minutes walk from the main tourist attractions.
I was a bit worried about the check-in at the machine but it worked just fine. The room was well equipped and clean. The only thing I missed was an air conditioner - but these are generally rare in Basel, so be prepared for some unpleasantly high temperatures. I should mention that the 'toiletries provided' means a dispenser with all-in-one detergent serving as soap, shower gel and shampoo. It worked fine for me, even for the hair, but if you feel like your hair needs real shampoo, better bring your own.
The breakfast was filling and tasted good. However, bear in mind that this is a Swiss style breakfast which differs from what one usually gets in UK hotels. There is fresh German style bread, rolls and croissants, but there is no toast, and no toaster for that matter. There isn't any warm food, just cereals, salami, cheese and chilled boiled eggs. The hotel has a Nespresso machine, so the coffee is decent. There is milk and cream to go with the coffee, but it cannot be heated or frothed. I haven't tried the tea, but it's generally not so good in German speaking lands because they all drink herbal teas. The breakfast is completely self-service, so it takes a while to figure out where what food is kept.
5.0 / 10.0
A decent hotel for a good price. The location is perfect for a sightseeing holiday or any business in the city centre. The bus to/from the airport stops round the corner, the train station is also very near, and its only a 15 minutes walk from the main tourist attractions. I was a bit worried about the check-in at the machine but it worked just fine. The room was well equipped and clean. The only thing I missed was an air conditioner - but these are generally rare in Basel, so be prepared for some unpleasantly high temperatures. I should mention that the toiletries provided means a dispenser with all-in-one detergent serving as soap, shower gel and shampoo. It worked fine for me, even for the hair, but if you feel like your hair needs real shampoo, better bring your own. The breakfast was filling and tasted good. However, bear in mind that this is a Swiss style breakfast which differs from what one usually gets in UK hotels. There is fresh German style bread, rolls and croissants, but there is no toast, and no toaster for that matter. There isnt any warm food, just cereals, salami, cheese and chilled boiled eggs. The hotel has a Nespresso machine, so the coffee is decent. There is milk and cream to go with the coffee, but it cannot be heated or frothed. I havent tried the tea, but its generally not so good in German speaking lands because they all drink herbal teas. The breakfast is completely self-service, so it takes a while to figure out where what food is kept.
1.5 / 10.0
Ok hotel for a couple of nights, but there were no towels in my room when I arrived, with no reception (self-check-in) I had to improvise with the bedsheets! Towels were provided later after I left a note for the cleaners. Don't expect too much from this hotel, it's just a place to rest for the night.
2.0 / 10.0
The hotel was perfect for what we needed. Good location and very comfortable room for a family. Not having a front desk was a little odd, but we did not have issues checking in, including arriving pretty early on our day. If you just need it as a home base and not need much in terms of service, this is the property for you.
2.0 / 10.0
Easy self check in (though a little time consuming inputting our personal details at the kiosk), clean room, decent sleep, very simple. Close to Basel SBB, free grab and go breakfast included with a small but decent selection . Exactly what you should expect of a motel at this price, no frills.
8.0 / 10.0
It is hard to rate the hotel staff when there aren't any! The non-human check-in takes a bit of time. Maybe you could get a scanner for the ID? You should have already had the info from my reservation, so you just needed to confirm who I was. Non-human breakfast is O.K., but it means there are no hot options like scrambled eggs, so it is somewhat lacking. The arrangement of the shower in the upstairs suite is not ideal. I want to stand and take a proper shower.
4.0 / 10.0
It is hard to rate the hotel staff when there arent any! The non-human check-in takes a bit of time. Maybe you could get a scanner for the ID? You should have already had the info from my reservation, so you just needed to confirm who I was. Non-human breakfast is O.K., but it means there are no hot options like scrambled eggs, so it is somewhat lacking. The arrangement of the shower in the upstairs suite is not ideal. I want to stand and take a proper shower.
1.5 / 10.0
Check in was very difficult because it is done by a kiosk machine and there is no one on premises to assist when there is a problem with the machine. Otherwise the room was adequate
10.0 / 10.0
Very clean perfect rooms and breakfast was very well organised with very nice food and drinks. Location was very good for station and only 15 min walk to Old Town.
2.0 / 10.0
The room is small but well organized with closet and shelves space. Fresh water carafe in the room. Good lighting. Bathroom ok. The best was the free and abundant breakfast, cold but varied, high quality products, all delicious served on nice tableware. Everything efficient and environment friendly. Less than ten minutes walk to the Altstadt.
10.0 / 10.0
The hotel is located in the center of the City, only a few seconds walk from the train Station (SBB) and many tram lines, but it is nevertheless very quite, the smart price-performance-Ratio, the veriety of the breakfast, the high quality mattresses, the bar, the style of the rooms and bathrooms
das unkomplizierte (rund-um-die-Uhr) und schnelle Check-in, die zentrale (direkt beim Bahnhof SBB und zahlreichen Tramlinien) und dennoch ruhige Lage, das leckere Frühstück, das Preis-Leistungsverhältnis, das Design des Zimmers, des Bades und des Frühstückraumes, die qualitativ hochwertige Matratze, der Barbetrieb, dass man direkt im Motel was trinken kann. Kurzum: das Gesamtpaket!!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at b_smart motel Basel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is b_smart motel Basel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at b_smart motel Basel?
We found 2 amenities for this rental. This includes tv, and wheelchair accessible.
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