Royal Inn

The property is well out dated. Needs some fixing up. They still us the key system. Do didn’t stay closed unless you locked the deadbolt. This place is more for people that need a place to stay long term.

Unavailability of front office being accessable. Electrical plug in access in restroom for hair drting/shaver etc. not availabe. TV remotes & light switches dirty. Sheets appeared to b clean but were STAINED.

Need better service/ did not clean my room or more towels .

On arrival, lady was rude from the get go. As she gave me my keys, she followed me to my car where she saw my service dog. She then said there was no pets allowed. I tried explaining to her that on the hotel website it clearly states “pet friendly”, if it didn’t I wouldn’t have booked it knowing I was bringing said service dog. She continued to say no & demanded I give her the keys & that she would give me a refund. I walk inside the building with her to get the refund when she told me it would cost extra for the dog to be here. I explained to her that it was a service dog & tried showing her his papers but she just didn’t want to hear it. With it being a busy weekend in brownwood every hotel within the 25mile radius was booked I had no choice but to pay the extra fee & stay at The Royal Inn. She gave me a new set of keys, which I thought was a little weird. Until we opened the door to the room & got a lingering smell of stale cigarettes. When I clearly requested for a non smoking room but because of my service dog she gave me a smoking room which really affected my asthma. Overall, horrible stay.

As advertised ; good value ; clean ; nice front desk

Room did not look like rooms in picture. Looks like they are renovating property possibly.

Quiet location staff was friendly and helpful,ready to stay again

I like the comfortable rooms and the parking space with covered parking

Great property great location

It was a nice place to stay that is affordable. One thing that was a little annoying is the cable box is behind tv so you have to get up and point it at back of tv to change channels. Other than that it was a good stay.

It was filthy and disgusting and stunk like mildew and sewage. The towels in the bathroom weren't clean. I had to go to the store and spend 80$ on cleaning supplies to clean the room before I could relax. The owners are hateful and rude as well

Very nice people. Recently remodeled rooms. Clean room, great water pressure, and strong wifi.

It was excall the way around. The staff was friendly. The room was clean and also had covered parking next to the door. I will always stayhere when i visit.

Great! By request, we had a room with the Gas Heater in it. Cold front hit in the middle of the night and it heated perfect.

Overpriced

Overpriced

When checking in they were very rude and also when we checked out they were rude... The bathroom sink was leaking very bad...I'm a general contractor, so instead of dealing with rudeness I fixed the leak myself.

Great as usual!

The staff was great & helpful!! This was my 2nd stay at thus location & will be back!!

Never stayed here! English was not her 1st language. They would not allow my service dog, which was mentioned in our reservation.

Good as always.

I only stayed about 10 minutes. The room was very dirty. Needs a deep cleaning. Other customers where on their balcony screaming at each other. Scarey.

For a low budget motel, it was good. The positives were: good, cold air; it smelled and looked clean; no bugs; great water pressure in the shower; nice towels, good hairdryer, the cinder block walls made it quiet, and there was separate covered parking for each room. The negatives: the bed was too firm for my taste, the pillows were like rocks, and there weren’t good covers, only a sheet and bedspread. If you stay, I recommend bringing your own pillows and a blanket. Overall though, it was a decent place for the money.

Older property but clean and friendly service. It’s a motel, not a 5 star hotel so for it’s age it was very clean. Air conditioning unit was good and very cold. Has a wall heater. TV worked well with lots of channels. If you are not a hotel snob and want an inexpensive alternative this will work. Cover parking.

Dirty, unsafe, unsanitary. Apparently a hub for criminal activity. No hot water in room. Sheets had cigarette burns. No deadbolt on door, had been broken in and patched together. Black mold on interior walls. Total nightmare and no way to get my money back. Place needs to be shut down for health code violations and lack of safety.

Always a nice clean place

I really loved that each room had its own car port. I had never seen that before! Everything was great and the guy at the front desk was very helpful and friendly.The only thing I wasnt very fond of, was the bed. It was a little too firm for my liking and the noise it made when I rolled over, I felt like I might wake up the rest of the room.

The motel is in need of repairs. Doors do not seal properly allowing insects in the rooms from outside. Inside the rooms were clean, if you don’t look too close. Shower, toilets, sinks as furnishings cleaned but baseboards need attention and dust and debris in drawers and chair backs. The owners were nice but not organized, lots of mistakes.

Checking in was easy with the man at the counter and he nice enough to upgrade us. However, found bed bugs in my room, pillows had stains and so did sheets. Tried getting a refund from the lady but they declined. Left as soon as i checked in.

I liked having covered parking next to room. The room was cute

The property itself is a older style motel. It was remodeled a couple of years ago. This is our second stay in as many years. Clean and well kept. Check-In is old school, they have actual keys and not the fancy electronic key cars and your reservation will be in a ledger and not on a computer. Make sure to have a copy of your Expedia itinerary with you. We had made a change in our plans several weeks prior for a 1 night instead of 2 night stay and it was not noted in their ledger. The property is very quiet at night and enjoyable. Perfect for a quick layover.

The property itself is a older style motel. It was remodeled a couple of years ago. This is our second stay in as many years. Clean and well kept. Check-In is old school, they have actual keys and not the fancy electronic key cars and your reservation will be in a ledger and not on a computer. Make sure to have a copy of your Expedia itinerary with you.We had made a change in our plans several weeks prior for a 1 night instead of 2 night stay and it was not noted in their ledger.The property is very quiet at night and enjoyable. Perfect for a quick layover.