Phyllis Court Members Club

We were lucky and had a bedroom with a great view. The bed was clean comfortable and big. However thats where the positives of the bedroom end. The room, like allot of what i saw of the upstairs of the main building was in dire need of renovation or some serious maintenance and tender loving care. The carpet looked like it had been there for a decade or so, the trim next to the shower tray had fallen away leaving a dark hole where no one was even bothering to clean, full of hairs from all body parts. This doesn't sound like much but i wouldn't accept this in my home so why would i accept it for £270 for one night. In the morning 7am we were woken by the sound of the morning preparations, opening/closing the sun shades (an excruciating grind that feels like it goes on for ever), leaf blowing and jet washing. This is not what we were after seeing as this was a 1 night stay away from our two young kids. Why couldn't this be done later?! but also not at breakfast. The jet washing and leaf blowing continued just outside the window as we had breakfast in the very tired orangery. Bottom line is the location was great, our bedrooms view was beautiful, the bed was big clean and comfortable. But the place need renovation and i would not recommend a stay here to anyone. Also the staff were nice.

Great Club and Accommodation! Grateful!

Fantastic location by the river. Staff very helpful

Amazing

Lovely hotel in lovely grounds my only niggle was no shower cap in room and no rubber bath mat for shower

This is our second time here. Highly recommend. Such an elegant place. Old school but not stuffy. We had a great room, used the gym and had a excellent breakfast. A really lovely break.

We booked a Deluxe Double room with a King Size Bed and were very pleased with the spacious room. Our room was #3 and it was exactly as shown in the photos. The front desk staff were excellent. We chose to walk into town for dinner, as the dress code requirements are very strict and because we booked last minute were not aware of the dress code, perhaps something that should be mentioned on the website. Regardless it did not take away from our stay and would highly recommend this hotel for the history of the hotel and the beautiful outdoor grounds.

Very posh club but with warm and welcoming staff. The breakfast was excellent. Fabulous access to a beautiful gym. It was a great stay.

A very enjoyable stay. Excellent food and service. Good swimming pool. Convenient & safe parking. The room was smaller than expected & in need of some updating.

Stay regularly, always lovely

Pleasent stay

We had a wonderful four night stay at Phyllis Court Club, while attending the Henley Literary Festival. The location is beautiful, beside the Thames. The staff are very helpful and friendly. The rooms comfortable and spotlessly clean. The food in the restaurant is excellent. It is a short walk into town which has a good choice of places to eat and shop. Overall we would thoroughly recommend Phyllis Court to anyone visiting the area.

This hotel was beautiful and the staff were lovely. I will definitely stay here again.

Great peaceful location by the river….

Hotel was nice and well- positioned. Large car park- which was a plus in Henley. Breakfast was lovely and cooked to order. Disappointed that leisure centre was out of action during our stay- as this was one of the reasons for selecting this hotel. Room opened out onto ventilation shaft which was a little noisy at times.

Loved everything about our stay.

helpful well trained and well presented staff

Excellent location, facilities and lovely staff, overall superb stay

We were very pleasantly surprised when our room not only had a spacious balcony with a table and chairs, but also a lovely view of the Thames and the hotel grounds. The room price -- which was reasonable for such a nice room in a beautiful small town next to Oxford and near London -- included a comfortable king-size bed, a full breakfast that we ordered from a menu - and even included Scottish salmon - as well as the parking. Check-in and check-out were both friendly and efficient. Highly recommend!

Nice hotel with friendly, helpful staff but the room was quite small and the TV was the smallest I have seen anywhere. Disappointing that the pool and restaurant close early on bank holidays but breakfast was excellent. Plenty of parking and a good location in Henley

Everything about our trip was lovely. Except the room we were given. Our room 17 located at the back of the building above the kitchen. The noise of the air con units from the kitchen started work about 4am. There was no air con in the room and it was extremely warm in there. We couldn’t open the windows because of the noise. Phylis Court is a lovely place to stay if you don’t have this type of room. The service is above and beyond the location is delightful and so near the town

This is a beautiful hotel in lovely surroundings and the staff were so helpful especially the guy in the bar who gave us tips where to go and eat if we chose eat out. I wish I could remember his name, he was an older member of staff and so helpful. The lunch menu was reasonable and the food looked delicious as was breakfast.

Excellent hotel in great location

All the staff were lovely . A special mention thoughto Molly on the reception who sorted a slight issue concerning a computer error at the end of our stay . She was very professional and a credit to the hotel

Location excellent ,staff are so friendly and courteous breakfast and breakfast room felt very luxurious linen table clothes and napkins and breakfast cooked to order with views of the garden and river had a lovely time definitely return.

We attended a seminar regarding cruise holidays and partnerships at this location. Having decided on an overnight stay we were pleasantly surprised that the midweek prices were so reasonable. Although there are some dress codes for the members areas for dining, the alternative orangery restaurant overlooking the Thames was perfectly adequate - smart casual attire collared shirt/polo shirt and one colour smart denims was sufficient. Staff very friendly and attentive, Recommend the Afternoon Tea with Bubbly well priced. Evening meal in same location excellent value on the set dinner menu two courses for £52 Food selection and the dishes were superb. Rooms at the Hotel were older but spotless and robes included along with an excellent selection of choices for breakfast in the price, Leisure facilities and staff were also very good and overall out of season this is a well priced hotel for an upmarket midweek stay we couldn.t find fault - apart from the rain meaning no use of the croquet lawns! Thames side walks on a better day would be lovely.

Perfect for our requirements.

The question to ask is would you go back and our answer would be a definite yes . A lovely old style ambience in a stunning location over looking the Thames . All the food was excellent and memorable starting with roast beef sandwich at lunch . Then smoked pigeon followed by sea bream for dinner . The full breakfast was perfection .

It was all very good until we were informed that there was a charge for what we had been told was a free room upgrade. The charge was withdrawn when we challenged it but there was no attempt at an apology.

Excellent hotel in wonderful grounds opposite the Thames

I had a very bad experience. Arrived in my room to find a bathroom bin full of the previous residents rubbish and an un-flushed toilet with a number 2 which had clearly been festering for some time at the bottom of the toilet bowl. Reported to reception and this was cleaned. I woke up the next morning to find little red/brown bugs on the bed/duvet/pillow. I accidentally crushed one which was filled with blood, my blood! It was bed bugs! I was bitten all over. The bites were itchy and very sore, some still are now. Nearly a week on and I’m still in the process of trying to decontaminate my suitcase, belongings and car to ensure I don’t end up infesting my own home. They did not charge me for the room in the end, but there has been a cost to me physically from the bites, the seemingly endless effort of dealing with the aftermath, including the destruction of clothes from boil washing.

Very posh and nice. Rooms a little old.