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Kaya Izmir Thermal And Convention

Top rated by guests

Lounge

King Suite | Mountain view

Royal Residence | Living area | 43-inch LCD TV with cable channels, TV, iPod dock

Junior Suite | Bathroom | Hair dryer, bathrobes, slippers, towels

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

8.4Excellent

(683 Ratings)

"Good location on a hill station ,pools and spa service was great ,room service good and breakfast was nice. Only thing they lack is communication and language barrier where you can not communicate wha..."

Bushra

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(683 Ratings)

Hotel in Izmir

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 2 restaurants and 3 outdoor pools
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Kaya Izmir Thermal And Convention offers 316 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 43-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, and hair dryers.

This Izmir hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Kaya Izmir Thermal And Convention

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Map of Izmir

city location on map

Nearby attractions

İzmir Tarihi Asansör Binası

Izmir Wildlife Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.4Excellent

(683 Ratings)

"Good location on a hill station ,pools and spa service was great ,room service good and breakfast was nice. Only thing they lack is communication and language barrier where you can not communicate wha..."

Bushra

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(683 Ratings)

Hotel in Izmir

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Izmir

city location on map

Nearby attractions

İzmir Tarihi Asansör Binası

Izmir Wildlife Park

Available Rooms

About this hotel

Luxury hotel with 2 restaurants and 3 outdoor pools
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Kaya Izmir Thermal And Convention offers 316 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 43-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, and hair dryers.

This Izmir hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.4 / 10.0

Excellent(683 Ratings)

5.0 / 10.0

:)

4.0 / 10.0

.

5.0 / 10.0

Amasing

5.0 / 10.0

I loved it.everything was perfect.I recomend it everybody.it was like a dream.Thank you 🙏🙏

5.0 / 10.0

it was amazing

5.0 / 10.0

We liked everything about this hotel. Clean, great breakfast, airport shuttle service. Would stay here again.

10.0 / 10.0

Good location on a hill station ,pools and spa service was great ,room service good and breakfast was nice. Only thing they lack is communication and language barrier where you can not communicate what do you want

5.0 / 10.0

It is the best hotel in izmir. Great staff from receptionest to the waitress. I love the pools and the breakfast is excellent.

3.0 / 10.0

Bed wasn’t comfortable was rock solid, air conditioning was old and really loud, didn’t really get cool enough in the room. Shower flooded the whole bathroom everytime I used it. Breakfast always had dirty plates left on tables not being cleared up also not many options just lots of different pastries. Definitely not a 5 star hotel top end 3 star 4 at a push. Gym was fantastic however

10.0 / 10.0

Clean, safe and quiet. Friendly staff.

10.0 / 10.0

👌

8.0 / 10.0

This is our second time staying here before flying out of Izmir airport. It is a perfectly good hotel for the price but calling it 5 stars is a stretch. Nothing wrong per se but not 5 star amenities, service, attention to detail or quality of materials - ie outdated/old and worn materials in bathroom and bedding, super scratchy towels, unclean sham at the end of the bed. It was perfectly fine for price.

5.0 / 10.0

Amazing

8.0 / 10.0

Was better than expected.

6.0 / 10.0

This is my third time at Kaya Izmir Thermal and Convention hotel. Thıs is definitely my last tıme in this hotel. The only people were friendly, but didn't speak or understand English were the house keeping staff. The restaurant staff were only talking to Turkish speaking people. Even, when I used greetings in Turkish, I got no answer.

5.0 / 10.0

Wounderfull

5.0 / 10.0

The hotel was gorgeous. Beautifully situated pitched on the hill. It is first class all the way!

5.0 / 10.0

It was excellent for us. We were suttisfied with my husbant. We want to come in the future time again.

6.0 / 10.0

Rooms stink smoke smell. Drinking water should be readily available throughout the hotel, not just two small water bottles in a small fridges. Smokiomg area outside the lobbyhas a sliding door opening to a smokers balcony which when opened periodoically, fills the lobby with cigarette smoke and smell, which makes the lobby not so functional for guests who are resting in the lobby. There should be a small coffee shop on the main floor,where small snacks should be available at all times as the main dining room opens at 19:: which is rather late. Please have a look at the 5 star hotels at Cancul Mexico as example. When I visit Cancum full breakfast is included in the room price which is very much a standard right across the World in most holiday destinations. Entrance to the hotel lobby is covered with flat tiles, which in the heavy rain became an ice rink creating incredible slippery surface. It is very hazardous for senior guests. All the walking pathways right by the entrance is full of parked cars, which completely block the walking pathway, forcing the pedestrians to walk on the the road, facing oncoming traffic. When I raised this issue with the front desk, I was told these people who parked improperly were convention guests, a rather poor excuse for not being organized and as yet there is plenty of parking spots 100 metere below.This issue needs to be raised and FULLY ENFORCED as your hotel guests are your frequent customers and yet conventions may not repeat.

5.0 / 10.0

Very comfortable hotel located a bit far away from the city canter, restaurants. Car required if you want to be independent. Thermal center is lovely.

5.0 / 10.0

Thermal facility is the main attraction and worth to go. A bit far from center.

4.0 / 10.0

Perfect location. Breakfast wasn’t good

5.0 / 10.0

Our room was clean & the view of Izmir Bay was beautiful. The food was delicious. The hamam service, thermal pool, heated pool were wonderful. The personnel were very helpful and courteous. The air smelled pine and rosemary.

10.0 / 10.0

Beautiful resort. Staff excellent.

2.0 / 10.0

Overall, it is way below expectations. The good: - Shower in the room - Breakfast The OK - Pools, although old and in need of maintenance + you need to wear a bonnet (that you buy for 20 TRY each) - The mattresses The bad/disappointing: - The staff is very uninterested. They are friendly when you talk to them, but they never greet you in the hallways, we had to ask for a high chair each morning at breakfast instead of getting one offered, and when cutlery dropped they just left it on the floor, both coffee machines for breakfast gave warnings for 'deep cleaning of the milk parts', they said "just click the error away" etc. - Generally, the place is old and not well taken care of - The rooms are dirty, especially with drawings on the walls, stains in the curtains, etc. - It is impossible to get a drink at the pool, you have to walk inside and find someone to help you - Extremely child-unfriendly, both in terms of food and the -only- play area with some slides etc. hidden away from everything else

10.0 / 10.0

Staff and clean

2.0 / 10.0

Bed was very uncomfortable as I requested a soft bed due to surgery n health issues never got it bathroom had covers loose tile were dirty . Well over priced on everything

10.0 / 10.0

Good hotel

4.0 / 10.0

Lack of basic amenities like water and coffee in lobby area contributed to a lower rating. Spa and pool was great but location is isolated. Rooms are small for 3.

10.0 / 10.0

Great hotel with a very nice pool. My room was super comfortable and always very clean. However, I found the food options just ok. The hotel is close to a lively university and shopping area, but that was too far (20 minutes through a run-down area) to walk to. The only option was taking a taxi, which is too much of a hassle if you just want a quick bite. The other big negative was that, other than the reception, the staff didn't really speak English, so it was hard to communicate, especially special requests. And, this might be petty, but I was annoyed they never restocked the minibar. I didn't want to order room service for a can of soda. There was a lobby bar, but it wasn't set up in a way that you could just grab a drink or coffee and take it to your room. Overall, if you plan to stay mostly in the hotel, you should be ok, but if you plan to go out or try different food/shopping nearby, pick a hotel that is better connected.

5.0 / 10.0

Wonderful place with excellent amenities, including spa and pool. Very kind staff and comfortable rooms. Amazing breakfast!

8.0 / 10.0

Personnel is very kind. The spa is fantastic. Great massage therapy

10.0 / 10.0

The hotel was cool and quiet. The room was comfortable. The staff were friendly and attentive. I did not use the spa facilities but others in my group did and enjoyed it very much. I would go back to this hotel

4.0 / 10.0

The hotel location is excellent and nice hotel indoors / outdoors. However, cleanliness is a concern. They don't clean the room and toilets very well. cups and glasses were left uncleaned almost every day of our stay. Water bottles were not provided, and tissue boxes were missing. The toilet floor was always sticky, and not cleaned. We felt most hotel staff are not well trained and sporting rude behavior.

5.0 / 10.0

The best hotel in Izmir

10.0 / 10.0

Total relax ..personnel cooperative and nice to us, spa wonderful

6.0 / 10.0

( ) The hotel position is good, food is good. (-) The hotel crew needs a lot of training, they are not picking their words carefully, in my opinion, due to the lack of training! I speak their local language as well. I heard them talking to tourists from the EU states in English. They sound very strange when talking to guests in Turkish and English.

4.0 / 10.0

Good and clean environment with excellent breakfast choice. English speaking staff are less but we scraped by. Spa packages and Hammam is very good.

6.0 / 10.0

The property and accommodations are nice. However, everything from dinner to spa services to their bar was extremely expensive (dinner buffet for 1 was about $30 - and doesn’t even include soft drinks).

6.0 / 10.0

The area around this hotel is actually quite nice however it is a property which is run down. It urgently needs a renovation. The rooms are old and dirty. The cleaning is almost non existing. I have questions about the shower for instance being hygienic. I stayed for three days and the carpet was never vacuum cleaned. The window glasses of the room are so dirty you hardly can see the landscape outside. In total it's definitely not worth the money.

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