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W Austin

Top rated by guests

2 bars/lounges, lobby lounge, cocktail bar

Premier Room, 1 King Bed, Pool View (Terrace) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, Terrace, Pool View | 1 bedroom, premium bedding, down comforters, minibar

Penthouse, 2 Bedrooms, Lake View (Penthouse I, Top Floor) | Bathroom | Shower, hair dryer, bathrobes, towels

1 bedroom, premium bedding, down comforters, minibar

8.4Excellent

(901 Ratings)

"Excellent services "

Eduardo

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(901 Ratings)

Hotel in Austin, TX

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a full-service spa and bars
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
Housekeeping is available on request.
W Austin offers 251 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers, bathrobes, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at W Austin

Pool

Air conditioner

Kitchen or Kitchenette

Laundry

Hot tub or spa

Wheelchair accessible

Garden

Map of Austin, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.4Excellent

(901 Ratings)

"Excellent services "

Eduardo

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(901 Ratings)

Hotel in Austin, TX

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Austin, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

About this hotel

Luxury hotel with a full-service spa and bars
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
Housekeeping is available on request.
W Austin offers 251 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers, bathrobes, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Laundry

Hot tub or spa

Wheelchair accessible

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.4 / 10.0

Excellent(901 Ratings)

4.0 / 10.0

Clean room, great staff. Only downside was the listing advertised a safe in the room, but we had none, yet other guests also attending the same wedding had safes in their rooms.

5.0 / 10.0

clean

5.0 / 10.0

Excellent customer service. Great bar. 1 min walk to ACL moody theater which was the reason we were in Austin for a concert. Pricey but worth it.

5.0 / 10.0

Front desk staff was amazing. Suzy went above and beyond. Lobby bar was also good for daytime chill or night cap.

6.0 / 10.0

Some of the staff was not nice and place are over priced paid $1000 for a suite that was not clean and when we showered it leaked had to put towels down every time we showered.

10.0 / 10.0

Excellent services

10.0 / 10.0

From stepping out of the car all the way through the end of my trip, all staff were incredible and exactly what I've come to expect from W properties. Everyone was kind, attentive and helpful. I had requested my room to be available early if possible and they were able to accommodate. The restaurant and cafe were both fantastic along with the amenities and my room was clean and comfortable. Thank you for a great stay!

4.0 / 10.0

The stay was great until 5AM when the alarm and readiness testing went off. Hard to fall back asleep.

5.0 / 10.0

Amazing

10.0 / 10.0

Great location, especially since we were catching a show at ACL Live.

10.0 / 10.0

Excellent location, staff n bar personnel very friendly and helpful with directions and activities

4.0 / 10.0

Quick overnight

5.0 / 10.0

First of all, this was our first stay in a W hotel. When I told the team that we were celebrating our anniversary. They immediately offered us complimentary upgrade. We were wowed when we opened the door to celebratory strawberries and champagne. My heart melted. My husband and I were thrilled and appreciative!

10.0 / 10.0

Excellent Amenities and location

10.0 / 10.0

Loved it

10.0 / 10.0

Great hotel

10.0 / 10.0

Great stay. Will def recommend

10.0 / 10.0

N/A

8.0 / 10.0

Really beautiful hotel-front desk employee Suzanne was so wonderful friendly and professional. You need more staff like her! Room service was terrible, over an hour to receive food and it was not that good.

10.0 / 10.0

Very nice rooms and amenities. Nice staff. Beautiful hotel.

2.0 / 10.0

Our brief stay at the W only served to remind us of how much Austin has fallen from the city we all once loved very much when we were young. I travel for work and stay in hotels weekly. I have been treated better at a $40/night cinderblock motel than how we were treated at The W. It all started when we pulled up to have our truck valet parked. Instantly, the young parking attendant gave attitude. He said, "I can't park that!" My husband said, with that attitude you can't" That was not received well, more attitude. Once we went inside to check in there was another patron having an issue with the front desk. A couple employees standing at he check in desk ignored us for 20 minutes before we were acknowledged. One of the bartenders at the speak easy type bar was very nice and helpful. The other bartender, not so much. He was rude. The other bartenders were getting large tips. We were being handed drink after drink. One patron at the bar was extremely rude to my husband and when my husband finally shot back a rude response, apparently this snowflake of a human being couldnt handle the response. He complained to the staff. When we wrapped up the night and in our room, we were met by a cop and manager telling us to get our things and get out. It seems once the tips stopped they threw us out with bs reasons. We were over served and in no shape to be on Austin streets at 2am with no where to go. The W panders to certain types with no real concern for all their patrons.

3.0 / 10.0

The front desk was very friendly. And so was the answering service and bartender. My only complaints are that 1) there was only one valet working and he was being called in a lot of directions so he wasn’t readily available and so there was a long wait to check in the car and 2) ordered room service. After 40 mins I called and they said they need another 20 mins. After 2 hours I cancelled it and just didn’t eat dinner that night. It was only 2 hamburgers! 😬

4.0 / 10.0

I paid for a corner room thinking it was going to be a bit more spacious. Instead, it had a huge column inches from the bed which made the room really crowded (like a NYC room).

5.0 / 10.0

Beautiful place , excellent staff, clean and comfortable. Couldn’t ask for a better experience.

3.0 / 10.0

Great location if you’re going to concert at Moody Theater. But I feel like hotel is overpriced. Our room floor felt dirty and there towels felt like sand paper. The bar area down stairs is nice.

4.0 / 10.0

Room service was unreliable in terms of the quality and amount of food from day to day and the upkeep of the rooms was mediocre, both the phone and the coffee machine were not working upon arrival.

8.0 / 10.0

The staff was very nice and helpful, however the hotel was under heavy construction so I couldn’t really see what the hotel really looked like. Would like to come back when the construction is finished. The room service was not very timely perhaps due to the construction?

10.0 / 10.0

We absolutely loved our stay. We let the team know we were celebrating our anniversary with a staycation and they treated us to a brand new corner room with a view and desserts waiting in our room. We felt so special and cared for.

2.0 / 10.0

Major construction at hotel, not great room, door left open after cleaning staff in

4.0 / 10.0

There was no mention the property was under construction. Temp front desk, no proper lobby or restaurant and pool was just a night club with 20 something’s hanging around the pool edges with drinks and pounding music. Seems it is leased out to a separate entity because could not even get ice from them when no ice machines working on floors. Guess a lot of this speaks to Austin in general. Definitely feel the squeeze on consumers and if you want something good you will have to pay, and I mean pay pay pay. For the hotel, probably should have been me doing due diligence and phone ahead to check things like construction.

6.0 / 10.0

I was a bit disappointed in the way renovation/construction interfered w/my expected 5 star stay. I had no "W" experience other than the roof top pool all at extra cost. The previously beautiful street level is caged and boarded up. You enter via service elevator behind the valet stand. Extension chords running through water everywhere, trash. The hotel was dingy. WiFi was spotty. Waited 40 minutes for car/valet/with two dogs and luggage. Rooftop pool and surroundings were dingy from parties. From the room cost, parking and additional fees and the fun money I chose to fork out up at the pool it was a $1k night for a "motel" experience.

4.0 / 10.0

Property is under remodelation, there is no lobby and they charge a full rate

4.0 / 10.0

Not good. Construction everywhere.

10.0 / 10.0

good

10.0 / 10.0

There is construction going on so once this completes things will be a better.

3.0 / 10.0

Front desk customer service was pretty bad. Not pleasant, welcoming, nada! Didn’t even seem like they cared if we were there or not. Stayed in some other hotels in the area and customer service experience was top notch.

1.0 / 10.0

no mention of being under renovation. the staff are unattentive, no one answers room service or concierge. understand renovations are needed but you should warn ppl, im done with W hotels

1.0 / 10.0

Lobby is under construction so you have to enter via a service elevator. Pool was murky and disgusting looking, rooms were dated, found out because of the above they were selling off rooms for alot more than i paid. Rooms are dated and being periodically updated but just so many better hotels. Overall an underwhelming and disappointing stay

10.0 / 10.0

Loved the distance to ACL!!

10.0 / 10.0

property was under construction but well disguised and very clean. We were met by staff at the entrance, lead us to check-in and our room. Booked last minute due to an event cancellation, staff was very friendly and accommodating.

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