Palette Sharjah Aparthotel formerly Royal Tulip

Worst hotel I’ve ever stayed in in terms of cleanliness. I had to check out after 1 day, and go book a “real” hotel to stay in. And the price was about the same. I was offered I refund or discount. I in face may not book through orbitz again because of this. I wasted $600

I was given free upgrade of room.The hotel location is awesome and convenient

I was given free upgrade of room. The hotel location is awesome and convenient

The pics on the internet are totally different than the real situations. The hotel is very old. The furniture is traditional.

The pics on the internet are totally different than the real situations. The hotel is very old. The furniture is traditional.

Since morning 9 am I had to at least remind 20 times to clean up the room. They did it at 6 pm. Each time when i asked them to do it, they said there are staff meetings on Tuesdays. I wonder if the guest is for the staff or the staff is for the guest. Rooms are dimly lit. If you are working on your laptop or want to do some reading you will for sure strain your eyes

Staff are great location near everything. Will definitely book again

Bad ... very bad ... it is terrible and staff are not nice ... room is bad and old

Bad ... very bad ... it is terrible and staff are not nice ... room is bad and old

The housekeeping staff mistakenly threw away my envelope enclosed with 1400 USD equivalent cash. At first I thought the staff stole it as I went out for business during the day and left the envelope on the lamp table. the Assistant manager fervently denied this allegation instead of doing more to help me, so after the altercation I decided to seek official help. I wanted 3 hours at the Police Station in Sharjah and finally they police came to my rescue. A big thank you to the Police force of Sharjah, because without them I probably would not have recovered my money. After immense pressure from the Police of Sharjah, the HR manager ( the Acting Manager) came and finally discovered my envelope enclose with money was 'accidentally' thrown away by the housekeeping staff. Now, I have talked to many people about this, but I will assume it was in good faith that the Hotel was able to recover my money instead of first colluding to steal it and finally with intense police pressure cave in to returning the money to me. At any rate, I thank both the hotel and the Police Station of Sharjah to help me recover this money, and for a pleasant stay here at this hotel

At least good for value for price. There is convenient shopping center with fast food and playground just in front of hotel.

At least good for value for price. There is convenient shopping center with fast food and playground just in front of hotel.

nice

nice

The staff theyre good all off them

The staff they're good all off them

I call before booking she tells me have swimming pool after i booking the rooms in go there she tells me its not working in make cancel

I call before booking she tells me have swimming pool after i booking the rooms in go there she tells me it's not working in make cancel

We stayed for 7 nights .the bed in room was old and uncomfortable like hard rock also would make sounds if we moved and was not attrached to the base .They only provided 2 small water bottles and teabags for first day complimentary slippers were provided that too when asked for first day only Hand towels were not replaced after 1 day. Even if house keeping did come we were not given hand towel in washroom had to use the bath towels.The worst part parking is a big problem around this area but that was taken care until the last night when we came back around 11 30 pm and as usual called security to give the keys for parking we were told the driver is off today and i dnt have license so you can park your car nearby around the mall as no parking in basement or hotel parking . It was late night we managed to find parking After doing rounds distance away . The strange part when we were coming walking towards hotel found out the same secuirty guard shiv parking omani car in the parking. We asked him how come you are parking this car when you said you dnt have license ?? He replied rudly in case of emergency i can . we went in and complained to manager but he replied the same we dnt have driver .we could have made police complain since the security didnt have license to drive atleast that is what we were told. How come we were denied and later he was parking omani car. Racism.

We stayed for 7 nights .the bed in room was old and uncomfortable like hard rock also would make sounds if we moved and was not attrached to the base . They only provided 2 small water bottles and teabags for first day complimentary slippers were provided that too when asked for first day only Hand towels were not replaced after 1 day. Even if house keeping did come we were not given hand towel in washroom had to use the bath towels. The worst part parking is a big problem around this area but that was taken care until the last night when we came back around 11 30 pm and as usual called security to give the keys for parking we were told the driver is off today and i dnt have license so you can park your car nearby around the mall as no parking in basement or hotel parking . It was late night we managed to find parking After doing rounds distance away . The strange part when we were coming walking towards hotel found out the same secuirty guard shiv parking omani car in the parking. We asked him how come you are parking this car when you said you dnt have license ?? He replied rudly in case of emergency i can . we went in and complained to manager but he replied the same we dnt have driver .we could have made police complain since the security didnt have license to drive atleast that is what we were told. How come we were denied and later he was parking omani car. Racism.

Since the journey was for business purpose and I found hotel to be comfortable in regard to stay, food and easily approachable to some of the major business areas, would like to stay next time as well.

Since the journey was for business purpose and I found hotel to be comfortable in regard to stay, food and easily approachable to some of the major business areas, would like to stay next time as well.

The staff were exceptionally helpful when our taxi driver delivered us to this hotel by mistake. We returned to stay here because of this. They continued to be very helpful in every area. We had a great stay.

The staff were exceptionally helpful when our taxi driver delivered us to this hotel by mistake. We returned to stay here because of this. They continued to be very helpful in every area. We had a great stay.

the location given by site or online itinerary is wrong i spend 3 hours searching in middle of night . hence i spent the night away. morning when life started i tried again by asking more people and reached 10am. i tried with duty manager to replace that night with another night by refused. my money was gone

the location given by site or online itinerary is wrongi spend 3 hours searching in middle of night . hence i spent the night away. morning when life started i tried again by asking more people and reached 10am. i tried with duty manager to replace that night with another night by refused.my money was gone

Very bad hotel.Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

overall a good one

No parking

Our stay was quite good. Check-in was easy and the staff were nice. When we requested a non-smoking room we accidentally got a smoking room, however, Janet and Maryam were quick to accommodate our request. We would consider staying at this hotel again.

Cleanliness of room/hotel very bad not clean no hot water

I had to change three rooms except for one the other one had plumbing issues. I had frequently to ask for towels and soap and shampoo..