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SOWELL RÉSIDENCES New Chastillon

Front of property

Food court

Pool

Front of property

Front of property

7.0Good

(203 Ratings)

"It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom. "

Janet

Don't miss out! Price and availability may change

7.0 / 10.0

Good(203 Ratings)

Vacation rental in Isola

4 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this vacation rental

While you're here, you can enjoy all the comforts of home and more, including a sauna and a refrigerator, as well as a stovetop and a dishwasher. Other amenities include towels, an electric kettle, kitchenware and utensils, and multilingual staff.

Amenities at SOWELL RÉSIDENCES New Chastillon

Pool

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Dishwasher

Hot tub or spa

TV

Ski in / Ski out

Map of Isola

city location on map

Nearby attractions

Mercantour National Park

Réserve biologique des monts d'azur

Musée des Merveilles

Accro des merveilles

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.0Good

(203 Ratings)

"It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom. "

Janet

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(203 Ratings)

Vacation rental in Isola

4 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Isola

city location on map

Nearby attractions

Mercantour National Park

Réserve biologique des monts d'azur

Musée des Merveilles

Accro des merveilles

About this vacation rental

While you're here, you can enjoy all the comforts of home and more, including a sauna and a refrigerator, as well as a stovetop and a dishwasher. Other amenities include towels, an electric kettle, kitchenware and utensils, and multilingual staff.

Amenities

Pool

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Dishwasher

Hot tub or spa

TV

Ski in / Ski out

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.0 / 10.0

Good(203 Ratings)

10.0 / 10.0

It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom.

4.0 / 10.0

We booked a stay for July 19th 2024. We were going to stay one night after watching the Tour de France on Isola 2000. We left early in the morning with a Eta of 11am. They closed the road at 10am 9 miles from the hotel. The tour was going to finish around 5pm. We had to turn around. It was crazy traffic. We contacted the Sowell via email through expedia and the email they sent us. It was a special situation and we would like a refund. They never answered both emails. Very disappointed..

10.0 / 10.0

Very kind staff

10.0 / 10.0

Great place , awesome staff

5.0 / 10.0

Thank you to your lovely front of house - we were a bit stressed about getting back to Nice airport as the options seemed limited- thanks for helping us get bus options (so much cheaper than the Uber we got up from the airport!!!) after taxi options seemed difficult (and thanks for calling around different local companies for us before we went for the bus option)

10.0 / 10.0

Thank you to your lovely front of house - we were a bit stressed about getting back to Nice airport as the options seemed limited- thanks for helping us get bus options (so much cheaper than the Uber we got up from the airport!!!) after taxi options seemed difficult (and thanks for calling around different local companies for us before we went for the bus option)

2.0 / 10.0

Rooms are small and all except one bedrooms have kitchens right next tot beds. Guests that stay in rooms that face the slope would experience a lot of noise starting 5 am.

2.0 / 10.0

First of all there wasn't anyone speaking English so a lot of confusion. And some smaller problems such as it was broken locks at our balcony door , lower floor so it was possible to get in from outside... Whole place felt like a ghost town. Maybe better in the winter... Bad feeling with ghost town and unlocked doors.

10.0 / 10.0

Hotel with direct access onto the slopes, great apartment layout for 6 people, nice breakfast.

10.0 / 10.0

Hotel with direct access onto the slopes; Size of one bedroom apt perfectly suited for a family of 4. Close to all amenities (shops, car park, ski pass)

6.0 / 10.0

I have stayed 3 times the reception staff are extremely helpful. However, the security staff are not. I was told that on the 5th day of getting up early to work before skiing (7am ) that if I did not leave the lounge area with my laptop they would shoot me and my familly and they don't like the English!!!

10.0 / 10.0

excellent location with true ski in and out facilities. we had the best room with a view over the piste and a little balcony. Breakfast was buffet and really satisfying with lots of choice served at a pleasant time between 7.30 - 9.30. Locker room facilities for skis and a luggage room for luggage if you depart after check-out makes this a really good choice for anyone with a late flight time. lovely staff and helpful. highly recommended.

4.0 / 10.0

First off Le New Chastillon is one of the ski in/out hotels at Isola. It’s also right next to the parking lot two ski rental shops and the lift ticket office so it’s one of the most convenient hotels up there. The staff is super nice and we had a view of the green piste right outside our window. Very cool. The hotel itself is clean and fairly modern, although my room had only a bunk bed and sofa inside and no normal bed. Also the WiFi didn’t work for some reason and the 10am checkout time is quite early. However, my friend and I spent very little time in the hotel itself - I don’t imagine you will either - so all things considered it’s a very good value. In fact I’ll be staying here again over Christmas for more skiing!

4.0 / 10.0

Helpful service, great ski-in/ ski-out location and comfortable enough room on night one; downgraded to a not-so-great room on the second night (due to two separate bookings) Both rooms looking a little tired at the end of the season with a cracked window in one that had been repaired with gaffer tape (certainly posed a risk for kids as it was at eye level) and no batteries in the remote for the TV. Level of room kit was passable.

4.0 / 10.0

Easy piste access and locker room. Rooms basic but adequate. Rooms did get very warm at night.

8.0 / 10.0

Easy piste access and locker room. Rooms basic but adequate. Rooms did get very warm at night.

5.0 / 10.0

great value and location, nicely appointed rooms too

8.0 / 10.0

So after a 3 hours trip - you can't get into your room until after 5pm onwards, so you ski for a few hours. Tired.....finally you enter your room and you have to make up your bed of sheets, pillows and quilt cover 3 beds......tired husband, wife and child not a great start to the holiday.

4.0 / 10.0

So after a 3 hours trip - you cant get into your room until after 5pm onwards, so you ski for a few hours. Tired.....finally you enter your room and you have to make up your bed of sheets, pillows and quilt cover 3 beds......tired husband, wife and child not a great start to the holiday.

3.0 / 10.0

This is a apartment hotel where you can arrange your own meals. We had a room at the very bottom with a very cold floor (probably not correctly isolated from the base Concrete). Standard ok but not at a four star level. The personnel was good and the best "asset" of the hotel.

4.0 / 10.0

The Wifi could be a lot faster and

2.0 / 10.0

Location good, but room quality poor. Finishes were cheap, Nail holes in the wall where mirror had come off. The room was cold for 3 days. It was on the energy card system- in the Alps at a ski resort really. I had to leave the card in to keep the heating on it was not fit for purpose. The staff were not interested, they came in turned it up but it did not heat the room for 3 days. Bed really uncomfortable. Staff ok but really not engaged.

2.0 / 10.0

Location good, but room quality poor. Finishes were cheap, Nail holes in the wall where mirror had come off. The room was cold for 3 days. It was on the energy card system- in the Alps at a ski resort really. I had to leave the card in to keep the heating on it was not fit for purpose. The staff were not interested, they came in turned it up but it did not heat the room for 3 days. Bed really uncomfortable. Staff ok but really not engaged.

4.0 / 10.0

Overall was pretty decent.Perfect location, the staff were helpful & friendly. Annoying that check in is at 5pm & you have to make your own beds. We had missing duvets, no toilet paper or towels and also other peoples hair on pillows & a few dirty dishes.The apartment was modern and perfect for the 3 of us.

4.0 / 10.0

Overall was pretty decent. Perfect location, the staff were helpful & friendly. Annoying that check in is at 5pm & you have to make your own beds. We had missing duvets, no toilet paper or towels and also other people's hair on pillows & a few dirty dishes. The apartment was modern and perfect for the 3 of us.

4.0 / 10.0

Good location ,friendly .

3.0 / 10.0

Room was good and facilities good but bed was not comfortable and care had to be taken each time you used the bed

1.0 / 10.0

Great location. Awful accommodation, rooms are tiny, only double bed is sofa bed. Upon arrival you need to make up your bed with sheets, pillow cases and duvet covers. Bedding is very old an stained. Not a 4 star hotel. On top of the 280 euros we paid per night they also charge you 65 euros to clean room unless you as the client strip all the beds, take the rubbish out and wash all the cutlery up.... Rip off !!!Very disappointing. A real shame because the resort itself is lovely.

2.0 / 10.0

The location is practically perfect, but unfortunately the room just doesn't work for a family set up. Way too cramped and happy for kids to accommodate a bunk bed, but two adults on a sofa bed is a joke.... The most uncomfortable bed I have ever slept in and I can sleep on any flight so was shocked at the discomfort. The downstairs toilets near the boot room stunk and drifted into the lift and breakfast area- very unpleasant to say the least. Making beds on arrival is also unwanted when you have been skiing all day. I know isola is not an upmarket ski resort but felt like I was in a student hostel which made it very poor value for money @ £180 per night Feb half term.

1.0 / 10.0

The location is practically perfect, but unfortunately the room just doesnt work for a family set up. Way too cramped and happy for kids to accommodate a bunk bed, but two adults on a sofa bed is a joke.... The most uncomfortable bed I have ever slept in and I can sleep on any flight so was shocked at the discomfort. The downstairs toilets near the boot room stunk and drifted into the lift and breakfast area- very unpleasant to say the least. Making beds on arrival is also unwanted when you have been skiing all day. I know isola is not an upmarket ski resort but felt like I was in a student hostel which made it very poor value for money @ £180 per night Feb half term.

5.0 / 10.0

Pleasant, courteous and helpful staff. Room was spacious, clean and comfortable. Hotel is perfectly situated and in walking distance to everything.

1.5 / 10.0

Great hotel apart from the sofa bed sunk in the middle so sleeping was uncomfortable. My girlfriend only weighs 8 stone, me 12 so we are a light couple and if we had been heavier we definitely would of had the bed collapse under us.

4.0 / 10.0

Hotel was fine. What you expecte from a skiing place. The staff at breakfast seemed to have a problem. Earphones in and very unfriendly.

2.0 / 10.0

Great place very nice easy friendly and great skiingA bit expensive but worth it

1.0 / 10.0

This is not a hotel but an apartment-hotel: i.e.Negatives:- the beds are uncomfortable folded sofas,- you need to make your own bed,- there is no daily room cleaning, meaning you only get 1 towel for the whole week- the Jacuzzi was not working- You would expect much more from any 4 star hotelPositives:- it is conveniently located next to the slopes- there is a small swimming-pool and sona- the breakfast is good and varied- the staff is nice and helpful

1.5 / 10.0

Fantastic location, but a shame about the pull-out sofa bed and making your own bed, poor quality breakfast and uncontrolled heating in the room.

2.0 / 10.0

Very good, easy stay right by the slopes, my only complaint is the hot tub was more of a cool tub so didn't use, other than that fine

1.0 / 10.0

Best about this place is the location and newly build. Keep in mind it's NOT a Hotel - it's a Self-Service-Studio Accommodation!! They only provide an average breakfast buffet otherwise no service AT ALL. No room cleaning, no changing of towels, beds are NOT prepared. Main double bed is a folding sofa bed with a soft mattress. All rooms are only equipped with those folding beds!! Reception only open a few hours a day (9-11am & 4-9pm) You have to arrive within these times otherwise you can't get keys to your cabin and have to wait for hours. As new builded, it's still in good shape, but it starts already showing signs of running down (wall papers are coming off in public areas, hot tub does not work). Swimming pool is very small, more a cold plunge pool. But this place is still the best in Isola.... - if you are prepared to do all yourself during your stay, don't mind the simple Ikea style deco style, no service, no extra facilities, it's a convenient place next to the ski slope.

3.0 / 10.0

The location of this hotel is fantastic. My only complaint is that we were a party of 2 people, father & son on a weekend ski break. The room had a sofa bed that we would have had to share! My son's face said it all...there was no way!! So, we put the sofa cushions on the floor to set up a second bed but, there was only one duvet....we asked the hotel reception if we could have another duvet or a spare blanket....they would not provide it!!! The room itself though, was clean, modern and a fabulous view of the pistes and mountains. An added bonus was the pool, jacuzzi and sauce...a bit of a welcome luxury after a day skiing.

3.0 / 10.0

Too much ikea furniture in this hotel. It looks very contemporary but the sofa beds are pretty basic and all those trendy hard surfaces mean that the noise from the court yard breakfast area echos up through the hotel from first thing in the morning. It's good value and there isn't that much competition in isola. I was surprised to be asked to strip the bed and do the washing up in order to get my deposit back but apparently that's normal for a "residence" rather than a hotel.

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