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L'Hermitage Gantois, Autograph Collection

Top rated by guests

Property amenity

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

9.0Outstanding

(666 Ratings)

"Perfect "

Philippe

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(666 Ratings)

Hotel in Lille

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
L'Hermitage Gantois, Autograph Collection offers 72 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at L'Hermitage Gantois, Autograph Collection

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Map of Lille

city location on map

Nearby attractions

Stade Bollaert-Delelis

Stade Pierre Mauroy

De Zonnegloed Animal Sanctuary vzw

Mining History Centre

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.0Outstanding

(666 Ratings)

"Perfect "

Philippe

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(666 Ratings)

Hotel in Lille

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lille

city location on map

Nearby attractions

Stade Bollaert-Delelis

Stade Pierre Mauroy

De Zonnegloed Animal Sanctuary vzw

Mining History Centre

Available Rooms

About this hotel

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
L'Hermitage Gantois, Autograph Collection offers 72 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.0 / 10.0

Outstanding(666 Ratings)

5.0 / 10.0

Very quiet, clean and comfortable. The staff were lovely. We enjoyed the repurposed property with all it's historic quirks and beautiful details. My only complaint is to add and improve the lighting in the bathroom.

5.0 / 10.0

Spa

3.0 / 10.0

This was our 2nd stay for the Braderie and the hotel is clean and comfortable. Breakfast was good and all very stylish. The service however was bad. The maid left our room completely unlocked 3 times. We alerted reception but each day had to request refreshed glasses/mugs and to lock the room. I met the maid and asked her and after that she left the full set of skeleton keys for the hotel in our unlocked door. The bar manager was aloof and too busy chatting with his colleague to serve anyone promptly. A few other guests complained. The night manager was gracious and pleasant clearly properly trained to work in hospitality and comped us breakfast and a few other things so all ok in the end We paid up the night before we left. On leaving 3 grown men at reception watched idly whilst we made 3 trips to our car - pretty poor. And if you are going to speak critically about your customers on earshot make sure they don't speak french. Not what I would expect from a Marriott

5.0 / 10.0

Outstanding 5 star hotel conveniently located in central Lille. Top class service from staff. Beautiful, spacious interior. Highly recommended.

2.0 / 10.0

Very nice hotel, but for the price we had to pay it was grossly over priced

6.0 / 10.0

It was lovely from outside but quite old and needed attention inside. Reception staff great but bad staff very slow and inattentive. Pool was very dingy and dark and very noisy filtration or water system. Steam room smelt musty.

10.0 / 10.0

Perfect

10.0 / 10.0

Excellent design

10.0 / 10.0

The hotel is joy of art and confort. The people at the front desk where extraordinary helpful specially Jack and Thomas

10.0 / 10.0

A special building with a lot of character in the rooms, comfortable furniture. Nice bath robes and slippers provided to access the pool and steam room.

10.0 / 10.0

This was my second stay at this luxurious hotel. My room was not as nice as the previous one, there was no view from the window and it was a little sombre, however I really enjoyed the pool and hammam again

6.0 / 10.0

When I checked out I was asked if I enjoyed my stay and I can say that I answered with honesty when I said YES. All in all I enjoyed my stay at this hotel. Feedback for the hotel as follows: Staff were exceptional. Very polite and helpful. Facilities are getting tired. If this Hotel wants to retain its 5* rating and measure up to other 5* hotels then they need to invest. 1st room we had had faulty AC. Staff, being excellent as ever, immediately moved us to another room. Here we had working AC but the curtains did not fully shut properly or meet in the middle so we had daylight streaming in first thing in the am. Small issue but also very easy to fix. The decor is starting to look very dated with threadbare carpets in the halls etc. The building itself is fantastic and with some investment in decor this could be a truly amazing destination hotel. Aside of the wearing furnishings, some small details like addressing the lack of cushions on the outdoor plastic rattan seats in the courtyard should be very simple to fix. Last recommendation - the weekend piano player in the lounge just seems very dated. No offence to him, he was good but it was like being transported to business hotel in the 90s :-) Anyway, this is also just personal feedback and I go back to my initial point. We very much enjoyed the stay. The hotel is in great location, the staff are great and Lille itself is an absolute hidden gem. We will be back!

10.0 / 10.0

As always, impeccable service.

5.0 / 10.0

The place was amazing, it was really cool as it was a hospice for many years before it was converted into a hotel. The room was clean, beds were comfortable and the staff was amazing. The bar was stellar. If there was a question the front staff was there to help me out.

8.0 / 10.0

We like the older parts of the hotel and very much liked the wood panelled bedroom. The staff were friendly and efficient. Overall a very nice stay.

8.0 / 10.0

Staff very friendly and helpful. Room amenities: Nescafe powder instead of good coffee in a 5-star hotel?? Handle in shower was broken. Tiles damaged. All in all much room for improvement

5.0 / 10.0

A beautiful hotel within a few minutes walk of the main square and old city of Lille. The hotel is sited in a former hermitage and lots of original features have been retained. It’s like staying in modern hotel with a museum attached and is fascinating to walk round. The staff could not have been more friendly, professional and helpful. The pool and spa were very welcome after a wintry day in the city. The only slight issue we had was in the restaurant where our order was somehow lost and we were unable to have our original choice of food. However, the staff were apologetic and we left satisfied.

10.0 / 10.0

The team at the hotel were amazing. They lets us check in before 3pm after a very early start to the day. The room was so comfortable and spacious. It was made up every day when we came home in the afternoon - this is a rarity in hotels these days. The hotel is walkable to all parts of the city and in a great location for the metro which is two stops from Lille Europe. Pool and steam room were never that busy and I nice way to start the day or unwind in the afternoon. Would definitely stay again.

10.0 / 10.0

I always expect the best here, and they always deliver

8.0 / 10.0

The beds were very comfortable and the shower was good. Nice ambiance and a very good breakfast. The pool was a little bit cold and it was a pitty that we booked a hotel with a spa but we couldn’t book a treatment in all 3 days we were in the hotel.

10.0 / 10.0

Rooms were very comfortable and a good size. Staff very welcoming and good customer service. We had a lovely stay. Breakfast was plentiful and delicious. We had interconnecting rooms which was perfect for our family. However one of the showers was weak and not up to standard. The pool and spa was very clean. For the size and standard of hotel, perhaps more facilities like more showers and amenities would have been even better

8.0 / 10.0

Overall very good stay, old hospice that maintains the old structure/gardens, pinturesque, only issue is that the place is quite old and you can hear people from other rooms or as walls are ceding, there are cracks in the e.g. bathroom door frame that offers little privacy.

10.0 / 10.0

This place is a gem, a true sanctuary in this lovely city.

5.0 / 10.0

Love the place, always with a great ambiance, service and attention to the small things

4.0 / 10.0

A really unique characterful property. Good faciliites and the pool and steam room were nice. The midday checkout meant we got opportunity to use them. The breakfast was quite poor given the room rate. We weren't offered fresh coffee, until the nespresso stopped working and the cooked breakfast was very poor quality.

10.0 / 10.0

Our stay was great!

10.0 / 10.0

Very nice hotel. Rooms very luxurious and come with deep bathtub, small fridge, safe and coffee machine. Takes a while for the hot water to heat up.

5.0 / 10.0

Beautiful hotel, right in the Center, friendly staff. Had a great time

5.0 / 10.0

Stunning hotel, a very short walk to the old town. Our room was beautiful, and the staff were incredibly friendly and efficient. Only one criticism - the lighting in the bathroom was seriously inadequate. We will definitely return!

8.0 / 10.0

Nothing not to like about property

3.0 / 10.0

Not a 5*. No one helped with bags at the door. Parking was full so we had to drive around for over an hour to find anything. Building site next to our bedroom, nowhere near 5* experience.

8.0 / 10.0

Reasonable hotel within walking distance of the centre of Lille. The cooked element of the buffet breakfast was cold (beans, scrambled eggs etc) which was disappointing.

5.0 / 10.0

Fantastic stay at this lovely hotel !

10.0 / 10.0

Enjoyed our stay here. Staff were very friendly and helpful, room was modern and clean. Nice and walkable from city centre but far enough away to be quiet.

4.0 / 10.0

This is NOT a 5 star hotel!! No even a 3 stars… Very outdated.

8.0 / 10.0

Very nice heritage building, close to the Old Town.

5.0 / 10.0

A great place to stay for a trip to Lille. A short walk to the centre and train station.

5.0 / 10.0

From entering the property the quality of the service from the staff was noticeable. The room was comfortable and spacious, the food was delicious and I will be returning to this hotel for a holiday to have some time to enjoy the spa and relaxing atmosphere further.

2.5 / 10.0

From entering the property the quality of the service from the staff was noticeable.The room was comfortable and spacious, the food was delicious and I will be returning to this hotel for a holiday to have some time to enjoy the spa and relaxing atmosphere further.

4.0 / 10.0

Beautiful historic hotel full of interesting rooms (chapel, interior courtyards, exhibition spaces) and nice rooms. Our bed was extremely comfortable and we enjoyed an absolutely silent, calm night's sleep. Spa was fun, but could have done with a deep clean and was often over-busy (adding a sauna in one of the many many treatment rooms, for example, would ease overcrowding). Efficient and polite check-in and -out. However, this hotel really lacks the luxurious touches you would expect from a five-star at this price. Nescafe instant coffee in rooms is unacceptable in 4-stars, let alone 5-stars - provide capsule machines asap. The carpet in our room was worn and stained, the only wardrobe/storage we had was in the bathroom (i.e. unsuitable for clothes) and in general there were no extras provided whatsoever. So, all in all - amazing hotel being poorly run.