Hotel Aurora Plava Laguna

With the exception of Victoria on reception who was excellent the majority of the staff clearly did not want to be there. Particularly a very stroppy blonde curly haired waitress in the dinner hall who went out of her way to be rude. Sunbeds were saved from the early hours of the morning so there was no chance of you getting one in the sun. Most of them were in shade by 12 o 'clock. We had to pay for a bed on the beach instead. There was a marquee put up in the grounds of the hotel that had music blaring until past 3 one night. The music was so loud it was vibrating the glass in the window pane! We did move rooms after the second nights ridiculously loud noise but you could still hear it. If we didn't have war plugs we would not have slept. The food was fine, although slightly repetative but this is what u expect from an all inclusive. The area of Umag is defiantly worth a visit, very few English people there though so if you like a conversation with others don't go. Croatia it's self is beautiful and I would highly recommend it.

We stayed a few days in a hotel. It is nice and clean, good food and great location,very close to the beach. But if you have a room with sea view it will be very loud at night. Staff are friendly.

Beautiful location and friendly staff. Food tasted great but I am an American and was not ready for it. Id recommend not going crazy your first day or two. I took some swim goggles and there is actually a lot of fish around in little reefs that was awesome to see. Great place for kids.

We stayed at Melia Coral ultimately because we needed an extra night. The staff were extremely helpful. We do not speak Italian. We came to Umag to visit relatives who speak very little English. The staff were extremely helpful calling and translating for us over the phone on more than one occasion. The only negative was trying to get hot water to shower. We wasted a lot of water waiting for it to get hot. It only got warm. Other than that, the room was fabulous!

Stay was ok. Not all inclusive we were told that didn't start till 1st June! Good location but hotel dated. Would stay in area again but not this hotel.

We have very nice vacation. Thx again!

This hotel was terrible. Firstly, there was no "All Inclusive" deal. They told us when we checked in that the deal was for later in the summer and that we were not entitled to dinner, drinks, et cetera. On the whole, the service was the worst I have seen in Europe, let alone in the three times I have visited Croatia. Prices in the city and hotel were hyper-inflated & the owners were shameless in over-charging tourists for mediocre food. The reception desk at the hotel could not assist in the simplest task, we asked three times for extra towels and they failed every time.

Reception staff were very helpful. Room was clean and spacious. Restaurant service was a little bit like a college refectory, mainly self service and queuing at busy times. The food was "honest" but not inspirational. Nice bar and terrace. A great beach location. The facilities looked great but as I was on a business trip I didn't get time to test out the beach or pool! I would stay here again as overall ity offers excellent value for money.