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Best Western Grant Park Hotel

Top rated by guests

Restaurant

In-room safe, blackout drapes, iron/ironing board

In-room safe, blackout drapes, iron/ironing board

Shower, eco-friendly toiletries, hair dryer, towels

In-room safe, blackout drapes, iron/ironing board

8.2Excellent

(2,670 Ratings)

"Great hotel! "

Cynthia

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(2,670 Ratings)

Hotel in South Loop, IL

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a restaurant, 7-minute walk to Columbia College Chicago
A restaurant, a 24-hour fitness center, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Best Western Grant Park Hotel

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(2,670 Ratings)

"Great hotel! "

Cynthia

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(2,670 Ratings)

Hotel in South Loop, IL

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Hotel with a restaurant, 7-minute walk to Columbia College Chicago
A restaurant, a 24-hour fitness center, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(2,670 Ratings)

1.0 / 10.0

The room was dirty, every cabinet door was broken and there was sharp fiber board hanging off them. Bathroom door was broken. Floors haven't been vacuumed in days if not weeks. Air conditioner/ heater was extremely loud and kept my wife up.

3.0 / 10.0

The water temperature in our shower was either extremely hot or cold. It was impossible to have a warm shower. Also, the water did not drain in the bathtub and you ended up standing in about 4 inches of water by the time you were done with a cold shower. Otherwise, our stay was good.

4.0 / 10.0

Excellent location for restaurants and bars on S Michigan Ave and a short walk to Soldiers Field arena and theaters A short cab drive or a pleasant walk to the Mag Mile for shopping Very well maintained Friendly helpful staff Adjacent to Paris Baguette patisserie for breakfast and wonderful treats Rooms well kept and comfortable without being luxurious- really all you need when you’re out and about An excellent choice for our needs

4.0 / 10.0

hallways and rooms need updated/ enterance is very modern-doesn't match the rest of the hotel/ valet parking was amazing

5.0 / 10.0

Good

4.0 / 10.0

not bad, but little bit old.

3.0 / 10.0

This place is a run down third rate hotel with a good location. That's it.

5.0 / 10.0

Good size and clean room and bathroom. The hotel was well located, near to public transit. There were good dining options very close to the hotel.

4.0 / 10.0

Overall clean but could use an update!

5.0 / 10.0

Wish there was a safe in the room

1.0 / 10.0

The first night our shower broke, the toilet wouldn’t flush, and the toilet paper holder broke off. The beds are not comfortable. Vending machines for beverages were all broken so we had nothing to drink. We told front desk about these issues and they sent someone up to fix our room stuff- shower still would barely drain, and toilet wouldn’t flush at times. I will admit the location is nice since it’s next to grant park and there is also the Paris baguette place for breakfast but with all these issues we will not be returning.

3.0 / 10.0

The bathroom ceiling had mold. There was an old waterbottle and cap under the bed along with a welchs grape bag behind the nightstand.

3.0 / 10.0

I understand the location costs more. I picked this one mainly cause location to soldier field and the fact that it says parking available for 58 dollars. Which is cheaper than most in the area. I got there and space for maybe 5 vehicles to park on side of road in order to check in. There was suppose to be vallet parking, I got there 30 minutes after check in time and their parking garage was already full and no more vallet. They had pictures and addresses for 3 garages close to the hotel for me to try to use at MY own expense. For over $200 for one night, the mini fridge was so tiny it was hard to fit anything at all in it. You had to really shut the door and make sure that you heard it click, otherwise you could just push it open. The staff was friendly and the deposit was only $75. She told me which you get back right away after checkout. I said cool, so you dont have to wait for it, it will go back on my card at checkout tomorrow? She said yes, its over 31 hours after checkout and I have still not seen it in my account. If you use this hotel for the location, its walkable to soldier field and plenty to eat and do around. Just make sure if you have a car, you check out garages close. The 1 I used would have only cost 32 dollars for 24 hours, but thats only if there is no event going on that night. It was over $75 with spot hero and it was hard to find where to get back into the garage, many people same problem.

5.0 / 10.0

The hotel was well kept and very clean.Had a great view from the 9th floor.The staff were friendly and accommodating. Breakfast was at a restaurant around the corner and was delcious.Coffee in the lobby was fresh.Overall excellent stay.Close location to the field museum, Northerly Island, and Soldier Field was

1.0 / 10.0

Room was filthy, beds had crumbs in the blankets, bathroom had hair everywhere, table in main room was sticky, absolutely enormous roach in one of the hallways. Completely disappointed, especially considering I paid $420 for one night to stay in disgusting conditions. The entire hotel needs to be renovated. Embarrassing in comparison to my stays at other Best Western properties

5.0 / 10.0

Overall, I loved this hotel. The location was perfect, and my room was clean and lovely. The staff were all friendly and kind. My only complaint was that my mattress was surprisingly uncomfortable and lumpy.

3.0 / 10.0

Very dated hotel. Needs a serious remodel. Disappointed in the very small bathroom in the hotel room. Only one of the two elevators was working for a hotel with many floors. We lodged here for only one night which was the saving grace. Convenient in that it is located in downtown and near the L.

2.0 / 10.0

The hotel is definitely a bit out of date and several things are not well maintained. Our room had a computer chair with chunks missing out of the arm rest and the shower didnt work at all. Which was an unpleasant discovery after coming home from a concert and being sweaty and exhausted. They did switch us to a new room but only had a queen room instead of 2 full beds. Not ideal, but at least we had a shower. The halls are not air conditioned and the elevators are old and shaky. One of the elevators was not working when we left and we ended up just taking the stairs. They definitely need to invest in some of the infrastructure of the hotel.

4.0 / 10.0

The hotel is nice. I only wished the windows were thicker not to hear the outside noise. M

10.0 / 10.0

Great hotel!

2.0 / 10.0

The staff is not welcoming at all. We also felt they seemed to give early check in to other guests but we were ignored and not accomodated. The rooms are also not the cleanest. We called room service for spoons and they asked us to go get it from a nearby cafe. The area around is full of homeless folks - high and drunk. Definitely not recommended

8.0 / 10.0

Walk to convention center

10.0 / 10.0

Its nice to see that the hotel takes care of the hotel and on the side they have a restaurant that takes care of the food. For dessert they have a french bakery with wonderful pastries that are out of this world. Best combination I have seen that works well and is convenient to the people that stay here. Thank you!

8.0 / 10.0

The room was clean. Great location to the museums and the lake.

10.0 / 10.0

Very nice room for the price! Very quiet!

10.0 / 10.0

Nice staying except for gym facilities.

6.0 / 10.0

The room was an issue. We did not have fitted bed sheet covering our matree a bit concerning and the others bad a sheet that was sewen together so there not taking it off to wash it BIG CONCERN.

10.0 / 10.0

Esmee and Brenda were wonderful.

4.0 / 10.0

Location is great

6.0 / 10.0

Hotel was in a central and convenient location but was quite aged and needs updating.

4.0 / 10.0

No parking available, very bad pillows, dirty and old room. The worst, the noise of the air- conditioning. Never get back.

8.0 / 10.0

We were given a key to a room and entered to find a family already in the room. After visiting the front desk again we were given another room. This room didn't have a shower curtain up so we had to wait for that to be brought up to us. The staff was friendly, but feel a little more attention to detail is needed.

2.0 / 10.0

Some hotel staff was great, there was a receptionist that was very short and then one valet driver that had a very poor attitude. We were misled by the pictures of the property, rooms were very cramped and very outdated! And the hotel had the famous landlord special! When we asked to get a different room with possibly a different view and with a microwave, the receptionist was silent and proceeded to tell me he could have a tech come look at the TV. (In which we got the figured out). Location of the hotel was great, we were able to walk to the Shedd Aquarium, Field Museum, Millennium Park, etc.

6.0 / 10.0

The staff was friendly and helpful. Location wasn't awful, being across from Grant Park was nice but it was extremely loud and the hotel had a strange odor inside, even in the rooms (to the point where I had to buy air freshener). The hotel clearly hasn't been updated in a while; lots of peeling paint and stained carpet. My room had mold on the ceiling and again, a really unpleasant odor. The fitness center had several machines, but about half of them had "out of order" signs. The stairs to go to the upper floors are hard to access and seem to be reserved for staff; very difficult for customers to find and actually use when the elevator is taking a long time.

2.0 / 10.0

Bad odor

4.0 / 10.0

I booked lake view room but there was no lake view ,i hardly see the lakr

8.0 / 10.0

The staff were super nice. Only issue was the door too hard too open.

10.0 / 10.0

Location is perfect

8.0 / 10.0

The price was okay for the location

4.0 / 10.0

Not many food options but the breakfast at Mei’s was excellent! The property is very worn down. MOLD on the ceiling OF OUR ROOM. Furniture looked like it sat pool side with wet towels.

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