Courtyard by Marriott Costa Mesa South Coast Metro

TV did not work

Air conditioning was defaulted at an ultra cold temperature downstairs in the lobby and TV area in the middle of winter. I asked staff to turn it up but unfortunately said that the facility has it locked in at that temperature. Also do not park underneath the trees in the front building parking area. After parking it under the tree overnight, I found the front hood of my vehicle was full of thick tree sap. I had to take it through a car wash Before returning it to the rental agency so I do not get charged. I had to move my car and park elsewhere. I witnessed other vehicles getting the same amount of sap the following nights. The staff was friendly in the café area and in the front reception hallway. The facilities were not satisfactory however.

The place was fine for a motel, but don't expect Marriot quality. Overpriced for what you get. Everything about the room was mediocre. They upgraded the lobby area and had nice sitting areas outside by pool yard, nothing fancy. Friendly staff working everywhere which was appreciated. But they charge $15 a night for outdoor motel type parking, $5 for coffee in the lobby in the morning, the towels were thin and scratchy, the room was musty smelling. Not going back unless they lower their prices. This is a $99/night type of place, NOT $150/night.

Clean room, safe / nice area, walkable restaurants and close to the observatory. Easy check in, great staff 10/10

Loved the warm decor...lots of wood. Sliding glass door with a balcony. Large work area and strong internet.

Room was nice and very clean. The bed very comfortable and the sheets were fresh and spotless. Staff was very friendly and helpful. Great size mini fridge and microwave provided in the room.

No free breakfast is kinda lame

Good

I reserved a room with 2 queen beds but when I got there they did not have one available. The staff member was very accom

Good location to the Observatory

My last night at the property was extremely disappointing. When I returned to my room, I noticed a "Do Not Disturb" sign had been placed on the door—something I did not put there. Upon entering, I discovered that someone had used the bathroom and left it unflushed. No staff came to inspect the situation, check the safety of the room, or send housekeeping to clean up the mess. The lack of urgency and concern for guest security was alarming. Unfortunately, based on this experience, I would not recommend staying at this location.

Right down the street from the observatory Beds comfortable

It was very nice and everyone was super friendly and professional

Very clean and comfy. Would stay again

Hotel was older, but staff was nice. Paying for parking seemed silly, since it’s basically in an industrial. We enjoyed the courtyard / pool.

Facility maintenance needs improvement. Bathroom floor had recently been caulked to either repair grout or replace tiles. Extremely sloppy job done, no doubt, by an amateur. I apologize to amateurs everywhere. Similar issues in other parts of the room.

Very nice clean quiet hotel. Front desk staff were great and very helpful. Cafe in the lobby is very expensive but overall great hotel.

Great location, minutes between different locales in Orange County. The beds and rooms are clean and I slept like a baby. The dim lighting at night in the hallways leading up to the room needs an upgrade.

Low-flush toilet was a disaster. Took 3-4 flushes to get anything down

It was peaceful

We had a great stay, staff was great and friendly. Very helpful!

Great

Beautiful hotel, comfortable rooms. Only complaint I would say is your cafe. It's not up to bar with its food , Could be a lot better.

It was nice, just wish they had breakfast in the morning.

The room was very comfortable. The only issue we had was that our bathroom sink wasn’t draining properly. Probably needs draino to set it right.

This hotel was overall a good place to stay and not too expensive. Location:  It's very convenient to food and things to do, which is probably the biggest plus for me. Facility: It's a little bit older and is showing its age.  I wished they did some small updates such as use brighter hallway lighting or replace the carpets.  This would make a big difference in my opinion.  It's also nice to have Starbucks, restaurant, a pool, and work out room on site.  All were kept clean and above what i expected at this price.  Size of rooms were generous and felt spacious which was really nice. Parking:  You need to pay for parking, but it's much less than other hotels.  This was another big reason for my stay here. Negative:  One negative was the pillows.  I stay at a lot of Marriotts and partly it's because I tend to sleep well with them.  However, I was surprised to see such thin pillow used, which was very uncomfortable for me.  I should've tried asking front desk for possible alternative, but instead i just stacked two of them together to get by.  

Arthur was great, greeted us, friendly Helpful in finding a store and restaurant options, very kind and patient…HIRE MORE ARTHURS AND GIVE HIM A RAISE

It was a nice place to stay for 1 night. Starbucks coffee bar for morning lattee was awesome. It was 20+ minutes drive to Huntington Beach pier Main Street. Much farther then I expected 😖 that kind of sucked. Check in and out was a bit slow but overall everything was good.

Clean, convenient and roomy!

Parking is $15, no complimentary breakfast, pool is small, and has caution tape on it due to being broken. The elevator feels like it’s gonna give out every time we use it. I will not be coming back here.

Comfortable beds. Be sure to get a poolside room or you will hear a lot of street noise.

It was great! Super clean, staff was very friendly