Courtyard By Marriott Ann Arbor

The front desk staff - Chef's kiss. They all were (well, all but 1 dude) fantastic. Great service. Kind. Engaging. The bartender (Tuesday evening 8.26.25) made a mean Bourbon smash. Yummy. The food. Didn’t look appetizing so I passed on that. But the coffee and teas were preprared right! Every morning my lattes were on point. The bad news: the rooms are not as clean as they look. Smh. The rugs could stand a deep clean or even a good vacuuming. When I entered the room the first 2 days it smelled musky. Which, could make sense if it had to do with that carpet. I always bring lysol spray and wipes. And its when I started wiping surfaces down that the secret was revealed. Mold in and around the sink. The countertop had a film of debis/dust? The bathroom floor had a hair on it. Inside the shower fixtures are rusted, the ceiling is peeling, and where the shampoo, conditioner and bodywash are hanging, that holder had more hair in between the bottles. The hair was short and curly. Probably not from someone's head. The toilet handle has to be jiggled because the water in the tank runs. The first day I had to take the top off the toilet and lift the plunger thing. At night especially you hear the gurgling of the pipes at the sink. To the extent I thougt it was flooding. It's annoying. But not to the extent that I wanted to change rooms. I may not say anything else outside of this review. Largely due to the excellent front desk service. I had to extend my stay and stayed in same room.

Perfect place to stay as i was dropping off my son to college.

Great place to stay.

Nice lobby and front desk staff. Rooms r very quiet and nice layout

Property doesn’t look great from the outside but inside, it’s an above average Courtyard. Very clean and quiet. Would stay again. Excellent value.

Great value

Dirty, dated, holes in the ceiling, leaking faucets, and toilets! Disgusting!

Nice place

We had a very restful overnight stay here. The property was well maintained, and nestled in a quiet location. There was also a beautiful patio with a swimming pool, and a cafe with Starbucks. We were grabbed a quick, delicious breakfast (French toast with strawberries & a breakfast burrito with bacon) and coffee before heading out. Our room was large, updated & very clean with a comfy King bed and pillows, sofabed, large TV, coffee maker, and small fridge. The staff was so helpful and friendly. We asked about restaurants nearby for dinner, and the desk clerk talked about options and gave us a printed list. The only thing that could use improvement are the generic soap/shampoo/conditioners mounted in the shower/bathtub; fortunately, we brought our own.

Great

The toilet was not working and flooded.

Excellent check in, allowed a friend and I to have adjoining rooms which was great!

I always choose Marriott hotels. Didnt disappoint. Clean and quiet.

Staff was extremely friendly!

Clean and friendly

Easy access to routes

Nothing to criticize - everything was great! Very clean, comfy room, friendly staff. I'm becoming a big fan of the Marriott! (Only one tiny thing - didn't realize there was Guest Stay Information tucked in the key envelope until we were ready to leave! Maybe check-in staff could point this out.)

Hotel was nice and clean. Got a free upgrade which was very nice

The rooms are a bit outdated but the experience was okay.

There was no microwave to warm up food. Bathroom wasnt the cleanest

See above value for the money

Decent hotel in Ann Arbor with ample free parking. It is a bit away from the university (need to drive) and not many dining options within walking distance. AC fan was noisy so I finally turned it off at night. Otherwise we had a comfortable one night stay.

Overall good stay. Updated clean room. Friendly attentive staff. Property exterior need paint updates.

Room was clean and furnishings were modern and comfortable. Parking lot was a bit rough, with some big potholes.

Rooms were clean and comfortable. A/C worked well. Staff were friendly. Pool was nice. Breakfast options were great. Willl definitely stay here again

Room set up was good.

The room was clean. The staff was friendly, and the space was quiet. We slept well and had a short but favorable stay.

Staff was great in welcoming us. Hotel is in great shape.

The hotel is close to parks, the river and U of M hospital. Wendy’s is across the street for a pretty decent breakfast.

Staff was very helpful. The breakfast charge for 2 coffees and a scone for about $25.00 was ridiculous. I guess we'r spoiled as 9 times out of 10 breakfast is included the room rate. By - By Marriott.

Love the courtyard and ability to open the door. It’s beautiful and the pool area is fun. Close to campus and lots of great restaurants.

Good front desk service but, other staff was an issue.