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ITC Grand Chola, a Luxury Collection Hotel, Chennai

Top rated by guests
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel in Chennai
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel in Chennai
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel in Chennai
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel in Chennai
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel in Chennai
Don't miss out! Price and availability may change
8.7 / 10
Excellent(1,009 Ratings)

Hotel in Chennai

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

ITC Grand Chola, a Luxury Collection Hotel, Chennai offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and express check-in or check-out are available to accommodate your requirements.

Traveling with minimal luggage is achievable at ITC Grand Chola, a Luxury Collection Hotel, Chennai due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit.

Each accommodation at ITC Grand Chola, a Luxury Collection Hotel, Chennai is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.

In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.

Rest assured, in a few chosen rooms, the presence of mini bar can be found.

Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.

Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

Amenities at ITC Grand Chola, a Luxury Collection Hotel, Chennai

24-hour front desk
Business facilities
Restaurant
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Breakfast available
Laundry services
Sauna
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher

Map of Chennai

city location on map

Nearby attractions

Snow Kingdom Chennai
7 mi
Krishna's Butter Ball
27.1 mi
M.A. Chidambaram Stadium
5.4 mi
Chennai Lighthouse
4.5 mi

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.7 / 10
    Excellent(1,009 Ratings)
    10 / 10Outstanding·Sep 2026
    Following a minor concern during our previous visit, Mr. Sharma and his management team provided a masterclass in service recovery. They listened attentively to our feedback and ensured our return stay from 10–11 September was nothing short of flawless. We were delighted with a generous upgrade to the Tower rooms, which were immaculate, comfortable, and maintained to the highest hygiene standards. A very special mention goes to Ms. Manisha, who facilitated everything seamlessly with wonderful warmth and efficiency. The entire team's dedication to guest satisfaction is truly commendable. Thank you, Mr. Sharma and Ms. Manisha, for turning our stay into such a memorable and enjoyable experience!
    8.4 / 10Excellent·Sep 2026
    Management was incredibly proactive in addressing our initial feedback regarding housekeeping, showing a true commitment to high standards. They kindly provided us with a room upgrade and complimentary laundry service, which made our stay wonderfully comfortable. Heartfelt thanks to Ms. Vyshnavi, the entire service team, and especially the talented chefs at Madras Kitchen for preparing custom pasta for my sister's grandson with a smile. The genuine warmth of the staff turned our stay around, and we truly appreciate Mr. Sharma and his team for taking such good care of us!
    10 / 10Outstanding·Sep 2026
    My sister and I stayed from 4–7 September and were deeply impressed by the hospitality and service recovery at this property. Management was incredibly proactive in addressing our initial feedback regarding housekeeping, showing a true commitment to high standards. They kindly provided us with a room upgrade and complimentary laundry service, which made our stay wonderfully comfortable. Heartfelt thanks to Ms. Vyshnavi, the entire service team, and especially the talented chefs at Madras Kitchen for preparing custom pasta for my sister's grandson with a smile. The genuine warmth of the staff turned our stay around, and we truly appreciate Mr. Sharma and his team for taking such good care of us!
    5.2 / 10·Jun 2026
    Got it — here’s the updated review with date + hotel name: I stayed at ITC Grand Chola, Chennai on June 6th and had a very unpleasant experience from check-in till the restaurant services. 1. *Staff Attitude*: No smile, no gracious welcome to guests. The staff were reactive instead of proactive. At no point did we feel comfortable or valued. As Indian guests, we felt we were not paid much attention and felt quite unwelcomed. 2. *Restaurant/Breakfast Service*: During breakfast, the service staff seemed completely disconnected. They did not engage or offer help, and we had to ask multiple times for basic service. 3. *Room Condition*: The service apartment fridge door was rusted and broken. The freezer had heavy frost buildup. This level of maintenance is shocking for a brand like ITC. 4. *Overall*: The warmth and hospitality ITC Grand Chola is known for was missing. Staff hospitality training is urgently required. Expected much better from ITC. Hope management looks into this seriously.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at ITC Grand Chola, a Luxury Collection Hotel, Chennai. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at ITC Grand Chola, a Luxury Collection Hotel, Chennai. Enjoy the water!

    Is ITC Grand Chola, a Luxury Collection Hotel, Chennai pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

    We found 25 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, airport transportation available, and concierge services.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.