Smart Apartments - Old Town & Main Train Station - by Upstairs

The bathroom was fine.

It was poorly designed and quite small. Very tough to walk the stairs to fourth floor.

Nice small flat, very close to the main station and to the city center (15 min walk). The flat has all you need for few days staying, with microwave and fridge. Internet works fine so you can work from there as well.

Nothing in particular. The flat is small but it is clearly stated in the description.

Apartamento cómodo para una o dos personas. Buena ubicación, con estación de trenes cerca. Supermercados cerca.

The apartment had a great location, was very clean, and everything necessary for the stay was available inside. The check-in and check-out instructions were clear and easy to follow

Unfortunately, my stay was seriously affected by the electricity issues (no lights) during the entire evening. Because of this, I was unable to work properly, take a shower, or even relax and read a book. I was also disappointed that my phone calls were not answered despite having been given a contact number for assistance. Although I later received a callback (1+ hour later), the troubleshooting instructions were unclear and only took more of my time and energy. What upset me the most was the lack of a simple human apology. Throughout the situation, I felt as though I was being blamed for the electricity problem or for not being able to fix it myself. During the night there were also strange electrical interruptions, which made it difficult to sleep, so my first night was extremely stressful and exhausting. Additionally, there were issues with a clogged sink and confusing access to hot and cold water. Thankfully, the administrator’s willingness to help, good communication next morning and her agreement to refund the first night significantly improved the situation. Because of this, I was able to stay in the apartment for the remaining three days.