Beautiful Condo Downtown Cleveland With Free Parking

My host was amazing. They were very prompt in answering all of my questions and made sure I was accommodated at all times. The apartment was squeaky clean and quiet. It has all of the amenities you will need. Location is perfect.

The place was clean and it had everything we needed. It was close to food, the RTA, and so much more.

This was our second stay in this condo while in town for surgery at Cleveland Clinic. Location was perfect and the unit is comfortable.

The location of this property is fantastic! It is also clean and bright. Communication with the host was dreadful, as they avoided our three attempts to communicate one month, a week, and also one day prior to our arrival. 6:00pm is late for a check in but we booked because they promptly responded to our initial inquiry asking what time we’d like to check in and there were reviews stating an early check in was honored prior. Not only did they avoid our request thereafter (and didn’t even respond until two hours prior to arrival), but we actually didn’t even get into the property until 6:15 by the time we were led to the unit from the parking structure. Long story short, we were extremely late for our event. Had we known they wouldn’t consider an earlier check in we wouldn’t have booked. Regardless if they had guests the night before (which is the claim made as to why there was absolutely no flexibility), the ghosting of communication made it clear it was never even an option. This caused so much unnecessary stress. Disappointing and lesson learned. Communication is a driving force behind good business.