Windermere

We self catered. Location excellent, easy drive to supermarkets, restaurants etc.

Booking procedure with booking.com was not a problem but communication with property management regarding verification of ID etc became a nightmare with various emails, messages and a phone call that wasn't returned. I realise that security is a far greater issue than it was in previous times but I was starting to feel that my booking was nothing more than an elaborate scam because of the verification requirements. The only thing that went smoothly was receiving the code to the key safe but the email supposedly sent the day before giving location of said safe was not to be found on my phone. Instruction folder re the property needs some updating, especially the page about heating etc. The photocopied instructions about the ducted heating were impossible to read.