Riad Siena II

Zahra made the stay comfortable and I felt well looked after. Her commuiication skills are fantastic and she is a credit to the Riad.

N/A

The most welcoming and generous service we have ever received. The location is very convenient and easy to access. The room was clean and had all the necessary facilities, the air conditioner was a big help. The homemade breakfast was the best we had in Morocco.

The location was close to the Medina which made moving around the market easy. The staff were very helpful.

Nothing really.

The location was the main great thing. Even though it is very hidden in the medina streets, within 5 mins you are in the main square where all activities take place. The staff was kind but didn't fully assist on some matters.

I now understand the philosophy behind a riad, however there were some main issues that were disappointing. The room was dark and humid - no windows and sunlight, also no air ventilation in the bathroom = impossible for our towels to dry and since they were never changed on the third day they were already smelling like mould... The electricity stopped twice when we tried to use the AC to get warm and dry out the air... When the electricity stopped we also didnt have WiFi of course which made it impossible to contact anyone for help... Thank god I went outside the room to find and turn on the switch by myself in the middle of the night, otherwise we would have stayed without light and any contact all night. The breakfast was same every morning and since my partner doesn't eat eggs we requested for some alternative; The second day my message wasn't even answered and on the last day when we clearly requested that to two people, guess what - we again received an omelette... Really disappointed tbh since we travelled for a special occasion and the expectations were higher due to the 9/10 rating that this place has, but it is nowhere near than a 6 maybe... You have to be really needing the basics like a rooftop over you to be fully satisfied.