Umani Village

Вид из виллы на садик и стеклянная стена между помещением и джунглями. Обалденный бассейн среди джунглей. Супер персонал - угостили брендированными кокосами )) Нормального размера холодильник, кулер, плита. Чудесный душ под открытым небом.

"Уставшая" сантехника, шатающийся кран в зоне кухни, технический запах в туалете (какое-то специальное средство со специфическим запахом). Вокруг некуда пойти, только ехать на транспорте.

Location and basic infrastructure

maintainance of property

MIDDEN IN DE STAD EN HIER EEN OASE VAN RUST MIDDEN IN EEN BOS ONGELOOFLIJK WAT EEN MOOIE PLEK

NIETS

I want to start this review by saying we’ve had an amazing 2-week stay, the villa and the whole resort were absolutely stunning and the staff were literally the best thing about the whole place. They are an asset to Umani. They could not have done more for us and particularly we were looked after wonderfully by Asti, Sri and Subratha, but all the staff were brilliant. Good points - amazing atmosphere and vibe, so peaceful (except for some construction noise and wood-burning towards the end). Good breakfast options well-cooked; but you need to order the day before. Communication from the Front Office team was great though. The layout of the resort is stunning - it really is a haven from the bustle of the local area and surprisingly large. Beautifully designed and kept, stunning, clean pool and the villas offer lots of privacy. Staff are wonderful. it’s so quiet it felt like our own private pool. The garden is AMAZING. The laundry facilities are not running yet so they arranged to take our laundry to a local shop and it was perfect coming back the next day. We struggled getting taxis - the Grab app is very bad for taxis and you need Gojek, but for that you need an Indonesian number - suggest buying a SIM at the airport. However Asti and Sri kindly ordered taxis on their apps for us and we then paid drivers in cash. One night we couldn’t get back from where we were and Asti arranged a Gojek even after she had finished work. The villas are beautiful, especially the amazing bathrooms, but some areas could be better - the wardrobe doors were very temperamental, the curtains kept catching and the bath looks glorious but it’s not possible to fill it as there isn’t enough hot water (you are supposed to fill it by doing 5 mins on, 5 mins’ wait but it’s so big this doesn’t work and the water takes longer than 5 mins to reheat). One night Subratha helped us fill buckets of hot water from the kitchen to make a bath! But sadly it didn’t remain hot for long!

Unfortunately this resort is just not ready for guests in the way advertised (we viewed it on various different websites, not just booking.com). The spa is still being built (though I believe Asti would give me a massage herself if I asked!), there is no PT/yoga teacher for the shala, and the restaurant only serves breakfast, though Subratha kindly brought us coffee/tea one evening. No bar although the staff will bring you juice, tea or water if you ask them. There is a supermarket <5 mins’ walk away. Because the resort is in the middle of a very local area, there are very few food options nearby except street snacks, there are some cafes around 10 mins’ walk away (not paved). You need to get taxis to eat (or order on Grab - a bit depressing on holiday…). This unfortunately did impact our stay quite a bit as it was not possible just to spend a day in the resort since there were no lunch/dinner options in or near it. I wish I had known this before arriving in the evening as we would have eaten before getting to Umani. On top of everything there was some construction noise alongside heavy smoke from wood-burning for our last days which was very frustrating. I feel the cost did not reflect the final product. We booked Umani despite its remoteness because we thought it was self-contained. Lastly, just a note that the “breakfast and water filter issues” raised by another reviewer have not been addressed though the resort says they have been. All in all, the staff and general design of this resort give it its excellence, but I can’t give more than 6 because it is just not finished and we were not informed this was the case (when it’s complete, it will be a 5* resort for sure). We browsed a few sites for the best price but none of them warned us Umani wasn’t finished, so unfortunately, while the setting is idyllic, the advertising isn’t quite fair.