Klonaqua - Pacific Retreats

Great location, clean space, lots of kitchen essentials.

Difficult time getting in. Code don’t work. Customer support was hard to get to answer the phone and spoke poor English. Difficult to understand and took far too long to get into the unit. Advertised as two beds in one room and a king room, was not this. Was two queen rooms and a sofa sleeper. Not what we needed for two families.

The location was perfect! Close to everything! The condo was big and the fold out couch was very comfortable. Loved the high ceilings and we could not hear the other guests in the other 2 condo's at all. Only one parking space however we rented a spot in lot H from Horseshow Lake for 3 days and it was only a half mile from the condo so that was convienient because we had 2 cars. A+ on everything!!!

It was nice and clean and right in town.

Didn't like the stairs.

The apartment itself is spacious, clean and the location is great. It really is right above the brewery and you can really easily access downtown Leavenworth.

The property is poorly managed. The checkin instructions refer to a garage code that doesn't exist. The code on my door didn't work, and from the reviews it looks like it's not the first time this has happened. The checkout instructions are clearly copy pasted from a template and not tailored to this property. Ultimately we were able to get in but for what we're paying it shouldn't have happened. The toilet kept running which was loud for the people sleeping on the sofa bed.