Fleur de Loire

Phenomenal - excellent service, staff, facilities… faultless

Nothing

Wonderful property

Gym could be enhanced with more equipment

Everything about this place is fantastic, especially the location, decor, food and most of all the staff. They were super friendly and very helpful.

Not applicable - we plan to return for a much longer stay next time.

Great hotel on the river across from the town of Blois. The room was very comfortable and the spa was wonderful. We ate in the Amour Blanc restaurant and the food was delicious. The gym was good for cardio but could have done with some free weights.

Asked for the hotel to do a couple of loads of laundry. It was our mistake not to ask the cost but also, this was not volunteered by the hotel. 200 Euros for the laundry was staggeringly expensive. It was good value for money given the quality of the hotel until we got the bill for the laundry.

Everything. Rooms were spacious with great view.

Nothing

Beautiful location - well kept and smart

Lots of little things that shouldn’t happen in a 5* expensive hotel: - everything took forever to do, there’s a difference between laid back service and just very slow! - the bathroom didn’t have a proper wall shower, just a hand held fixture on the bathtub - I’d booked a room with a shower (and the picture of the room on booking.com shows a walk in shower) - by the time I noticed it was too late to ask to move… - the minibar contained nothing but one bottle of iced tea, there were 2 tea bags, two coffee pods and no milk. Mean. - the room service was terribly slow and the staff on the phones spoke no English. I know, it’s France but… we ordered drinks and snacks, the drinks arrived eventually - the Olives 20 minutes later! Asked for cold milk in the morning, got steamed… just all a bit irritating. - the manager showed us our room and made a big deal of the in-room iPad with direct chat to the front desk. I used it for a couple of requests that went unanswered and to order drinks that were never acknowledged and never arrived… - went for a quick swim when we arrived - the Spa manager shoo-ed us out 5 minutes before the advertised closing time… - we had dinner at Christopher Hay’s Amour Blanc. It was really poor - lacking any atmosphere, over-lit, with chaotic and slow service (one hour to get our starter) and portions so pathetically small it was laughable - the star being a complex roll of potato with our mains that was tasty but smaller than your average piece of sushi and we only had one piece each. The bill for 2 was more than €250 - I suggest you don’t go if you’re hungry or in a hurry… - we decided against breakfast after the dining “experience” so cannot comment on that aspect of the Hotel.

Nice hotel, large area

Strange staff, everyone did for a long time, came to check in at 15:00, we were not checked in, waited 1.5 hours, did not offer lunch or cocktail..... lunch by the pool is not delicious, waiters are slow! The rooms themselves lacked cosmetics and details! Shampoo and shower gel bolted to the wall really ruined the impression!! Towels are very stiff

Location, staff and restaurant simply excllent

There is no shower closet and worse the bathtub also doesn't have a rain shower. So using the handshower results in the entire bathroom gettimg wet when u shower. Very poorly designed bathroom.

Everything

Spiders

Great location in a lovely town. Excellent service from the staff.

The restaurants are both upscale gastronomy outlets and FdL appears to be exist as a culinary and spar destination. We'd not realised this and expected simply a good 4/5 star hotel. Both restaurants are upscale and there's no alternative besides room service which was extremely poor quality (odd given the gastronomy focus) We would expect a bath in a 4+ star hotel, however the shower facility was very good. Note that the spa closes at 8pm.

Location good for exploring the Loire Restaurant brasserie spectacular

nothing

the whole hotel is full of flies, they are everywhere, in bed, on the floor, in restaurants it is a nightmare. we got a very noisy room with a cracking air conditioner, the hotel could not fix it without giving us a new room. The hotel promised to return the money and did not do this.

Hotel facilities, room, location and staff.

No proper shower in our room and air conditioning didn’t appear to work. Restuarant service was painfully slow and once again their air conditioning wasn’t efficient, also they got my husband’s main meal totally wrong. Our room was over the drinking area and in front of the staff cleaning cupboard, even though I did request that our room not be placed in those areas.

Hotel is luxury. Valet parking to the nature your vehicle is well looked after. Rooms are very clean, spacious, comfortable and chic. Great location- very helpful staff.

A VERY strict checkin time. Was not allowed to check in a minute before 3pm.

beautiful modern rooms and an excellent restaurant

excellent hotel with a nice discount, bistro food was marvellous

coffee machine in the room was unusable, no tea cups and no milk! a bit too much - selling the extra facilities. wines were all expensive. front garden was an embarrassment Que Fleur? ou est Le jardiniere

superb hotel very modern set within stunning building.

nothing

location, location, location 👍

Еverything was great. Location, friendly staff, cleanliness.

But for the two of us, they gave us bath accessories for one person, and we were 2. and shampoo, it felt like shower gel, the hair was not even combed, it looked terrible. The coffee machine was dirty. The coffee was almost transparent, we saw a dried capsule left there, probably from previous customers.

Beautiful location, superb restaurant with a beautiful view.