Lorne Suite Lorne

Loved the location and views

Communication from great ocean road rentals

location and views

bbq bit old style bedroom and bathroom

The location

the kitchen facilities were very minimal ie hardly any pots or pans to cook with no coffee machine etc. The kitchen itself is very dated but fine, the cooktop and oven were very slow. The sponge left for us had previously been used and was not clean. The front bedroom has no heating so it was freezing, in summer time it would be very hot. For the price we paid I’d expect more amenities. There was a note saying tie we used items from the pantry we were expected to replace them so we just went and purchased everything ourselves. No wifi, no chromecast or anything other than free to air TV. The booking itself was confused also - they said at the time of booking the remainder of payment would be taken automatically the week prior. I woke up to a message around that time stating the payment was overdue and the booking was going to be cancelled if I didn’t pay within 2 hours. The listing also says no parking but there is parking. I emailed and asked about this at the time of booking and never received a response. It was not mentioned to us until the day before that linen would not be provided - which is fine but this should be presented at the time of booking as we would have taken this into consideration when evaluating price.