Heathcliff - 5 Bedroom House in Town Centre

We loved our stay here. The house was really comfortable and spacious, with large communal spaces and bedrooms. A quick walk away from shops, restaurants and the beach. Hosts were friendly and easy to contact. Kitchen was well appointed and pleasant to cook large meals in.

Having shower gel in showers would have been a great addition.

Great location, lots of space. Kitchen good facilities.

Cleaning standard was poor eg skirting boards very dusty, under sofas filthy. Curtains were flimsy and let too much light in. Outdoor area had no seating. Parking space wasn’t big enough for our hatchback so both cars had to park at Train station which is having unsightly building work and spaces were not readily available. Front of house needs improving- recycling facilities and bins smelly. Furniture in lounge (small table) kept coming apart and dining chair seat lifted and trapped my elderly mum’s finger causing huge pain and injury.

Great location. The beds were comfortable. Plenty of storage for a few of us staying the two nights.

The smell from the downstairs wet room was a real problem throughout the stay. It's right next to the kitchen. We couldn't find any air fresheners and were using deodorant and perfume. It's obviously a drain or cesspit issue but it needs to be resolved.

As expected House was close to Tenby & near to train station. House was spacious. Well equipped on kitchen utensils/Linen. Nice welcome pack left for us. Apology received from owners Mum regarding slight issues reported. Follow up service from Navid after departure regarding item left at property.

Outside space could have been more inviting. Damp smell from downstairs shower room. Bedding in 1 bedroom was marked & some marks to wall in another bedroom. Some mattresses were a bit too soft & sofas too low for comfort. For safety some windows should have had child locks on them as the window handles were low to floor. Wrong communication emailed to us on check out time which led to cleaners arriving too early & being rude.