GuestHost - Casa Alchisi - Teatro Romano Cozy Apartment

Wszystko było na wysokim standardzie,niczego nie brakowało.

Mieszkanie w podwórku, blisko centrum miasta. Nowa łazienka. Czysto i schludnie. Dobry kontakt z właścicielką.

W czasie naszego pobytu w pobliskim mieszkaniu trwał remont, przez co hałas w ciągu dnia uniemożliwiał odpoczynek. Klimatyzacja w sypialni nie dawała rady przy czerwcowych upałach. Musiliśmy spać na kanapie w salonie. Tam było dużo przyjemniej.

Uncomfortable sofa for sleeping 😀 Otherwise everything was great, great location, great communication. I recommend! ❤️

The location was the best part of the stay. We also appreciated having what felt like one of the few real specialty coffee places in Catania just about 20 meters away.

The apartment itself was acceptable, but unfortunately our stay was seriously affected by the water issue and by the very limited equipment in the apartment. For several hours the water was not usable and was only coming drop by drop. We contacted the host, followed the instructions we were given, restarted the water motor and tried the kitchen valve/knob, but nothing changed at the time. During the night the water came back, but together with a visible leak outside, which we recorded on video. Because the water was not usable for several hours, we could not use the apartment normally, including showering, washing, and cleaning the dishes before leaving. We also did not receive a clear solution or estimated time during the night, which made the situation stressful. In addition, although the apartment is listed as furnished/equipped, in reality the kitchen equipment barely covered the minimum. There was no proper oven tray available for almost the entire stay. The host was not able to provide one until near the end of our stay, and on the last day, shortly before the water issue, we were given only a disposable tray. This is not a practical or adequate replacement for a proper oven tray, especially for preparing normal meals during a stay of several nights. The gas for the hob also seemed to be almost finished, which made cooking even less convenient. Overall, the kitchen equipment did not feel sufficient or practical for a multi-night stay. We understand that the water issue may have been related to the water company, but from a guest’s point of view, the lack of usable running water and the lack of timely support during the night significantly affected our stay. We hope these issues will be checked properly so future guests do not experience the same problems.