SOLE DI DIANA LUXURY Apartments

Location

The mattresses are too hard. Almost feels like it’s not a mattress at all.

The apartment was lovely, the pool was amazing and the staff couldn't have been more helpful

It was a really great stay but if I was to make an improvement on the apartment I would improve the mattresses they were not the comfiest and the location wasn't as close to the town as I'd have liked, but the walk and bus facilities were great so it wasn't a major issue

Beautiful property with a gorgeous view and a friendly host.

Very nice apartment and Yulia was a very attentive host when we complained/ needed assistance. We had an issue with the power in the apartment after a power cut and she managed to get an electrician to sort on a Sunday evening which was very much appreciated

We were advised that early check in was possible however the day before we were told that it had to be cleaned so would not be available before advertised check in time.. Unfortunately when we arrived at the advertised time (4pm) the apartment was not clean. There were Spiders and cobwebs everywhere (and clearly had been there for some time) The blind in the bathroom was very dirty and had obviously not been opened/cleaned. The balconies, other than the main balcony, were similar. My daughter refused to sleep in her room on the first night due to the number of spiders. The host response was that "they live there" which is true but we cleaned our daughters room and none returned the rest of the week we stayed there. The host did come and clean the rest of the rooms when we complained and similarly the rest of the rooms remained spider clear for the duration of our holiday. Bottom line, the apartment was not cleaned properly for our arrival which was disappointing given the reviews about cleanliness. The pool is very nice but again lacked attention, too many days it was surrounded by bird droppings both in and around the pool. It was only cleaned once in the week that we were there sadly. There were also boards over the tiles on the entrance and there was a dead lizard there the whole week which shows the lack of attention. The pool showers didn't work nor did the foot pool on entrance. For a "luxury" penthouse apartment this was simply not good enough. The air conditioning is also completely inadequate for the apartment. There is one unit in the mezzanine but the two main bedrooms were way too warm. We were supplied with fans but the adverised underfloor cooling is non existent. When we arrived we were told to park on the street despite the advertised "private" parking.