#082 Family Apartment São Rafael Beach

Achei perfeito

Posizione e piscina bellissime. La spiaggia è a pochi metri . La casa ha una bellissima terrazza vista mare dove è molto piacevole mangiare. Cucina grande e ben attrezzata.

In casa ci sarebbero alcuni lavori di manutenzione da fare, ad esempio gli aspiratori dei due bagni non sono funzionanti, il supporto della doccia e’ rotto così come uno dei ventilatori. Metà dei fornelli non è utilizzabile .

Siisti huoneisto. Allasalue palveluineen erinomainen

Lämmintä vettä ei tullut suihkusta koko viikkona ollenkaan

Stayed in apartment 84A We are family of 5, stayed for 8 nights, paid more than 2000 Euro for summer holiday. We greeted with a single bottle of water on the table. The place was clean. We got to know on the spot that we need a pool pass to enter the swimming pool, therefor we have to organise it ourselves. There is an information board behind the door and there should be inan formation that they will provide basic amenities for the first few days after the booking is completed, but what I expected was another level of poor management and service. As guest I didn’t feel welcomed and treated as much value we paid for this place. The lady on the phone can‘t give me information where the next shop close by because she is not located nearby. Forst day there i have to. make a big groceries, they don’t provide oil, salt, pepper or any basic items too cook at the place, not even from the previous guest. I left the oil and spare toilet papers, I am not sure wheter they will give it to the next guest. It is just poor poor service. We want to spend holiday at this resort, not moving in. As far as our travel experience, this place would not get any recommendations from us, it is not close to fair to what we paid. The ONLY plus point of this place is only the beach, it is 5-10min walking.

There were no amenities for 5 people with 8 overnights ( see the pic) We paid more than 2000€ for 8 nights and toilet papers not even provided and when we asked for more, the management wanted to charge us an extra 120€ for amenities and linen. Unfortunately there is no service whatsoever given by this management to their guest at all It is not worth the money. I would not recommend anyone to stay here for a long term. Sofabed and beds are not comfortable, they made noises. (see the pic). Pillows were horrible. Towels were not clean We have to find extra blanket in cupboards and most of the pillows and blankets were smelly, I have to wash them Frying pans are full of scratches, very danger for health (see pic) Panini maker were filthy (see pic) The threat fine charge sign for making noice are not needed for us, it is more for the neighbors!! What is the use of rules of separating the trash where there is only one bin in the kitchen and 1 spare trash bag? There is not enough fan for the rooms Windows on the 2 single bedrooms can‘t be locked The window with the french size bed slams all the time because of the wind The exhaust in the bathroom were not working Carpet is filthy