Lovely old family home

This house was fine for my group of 4 to visit the University of Rochester during alumni weekend. The price was fair for what we got, and I personally felt fine for the most part, but there were a few things that could have been a better based on what my friends shared throughout the weekend. The friend who slept in the bunk bed room was pretty uncomfortable and said she could mostly just feel the mattress springs and her back was sore. We also each only had one thin pillow. There was a lot of dust under the beds, some spiders & webs in corners, and the bed in our room seemed to be held up by a lot of paint cans which worried us a bit, but I personally slept fine. It might have also been nice to have more (and slightly nicer) towels, but there were just enough for us to each have one. The bedsheets were also kind of rough feeling, but not a huge deal.The location was nice for getting to the university and was mostly quiet. There was sufficiently comfortable furniture in the living room for the time we spent in it.I think if they just maybe hire some more thorough cleaners, get some slightly nicer towels and bedding, and replace the twin mattresses on the bunk bed it would be a lot more comfortable. But overall it worked well enough for our needs and the price was fair.

Good location, nice house

Having read prior reviews, there were not many surprises. My breakdown:Positives:-easy check-in/check-out-friendly hosts-excellent communication, always responded promptly and sent teams in when warranted-Pac-man machine was a huge hit, our kids loved it-location good, near Highland Park, good access to supermarkets and felt generally pretty safeCons:-the house is a little worn, can tell it's a rental -crib was broken-agree with prior reviews about cheap polyester/oddly fitting bedding-there was a squirrel infestation in the roof. Although we were told they hadn't breached the house, they were quite loud scampering around at night and early morning-slow shower drain-water condenser was leaking and the basement where washer/dryer was musty/damp smelling- they did fix it during our stay-the AC, which was quite strong at first, started sputtering toward the end of our three week trip and then just stopped working completely, making the last 2 days quite hot and uncomfortableOverall it was fine (but definitely not luxurious) for a short vacation, and as mentioned, the hosts worked promptly to address issues that came up. Worth noting that they also had addressed issues from prior guest visits, like the low quantity of dinnerware issue- we brought paper plates and utensils after reading reviews, but there were quite enough plates/cups for all 6 of us.

The house is cute with nice details. The location is very good - near many things including University of Rochester and Strong Memorial Hospital. The kitchen & downstairs bathrooms were clean. The living room had a nice TV and comfortable furniture. However, the house is not being maintained as it should be - on arrival there was a wet washcloth and an obviously dirty, stained towel in the upstairs bathroom. The shower curtain was hanging off the rod because there are not enough hooks to hold it up. The toilet seat was detached. The bathroom doorknob was broken and fell on the floor on the outside - my son was locked in - luckily we were upstairs to put the knob back on, but it fell off several more times. All of the beds, though comfortable, had either sheets that were too small for the bed or were missing or torn. The bed in one room is supported on paint cans. There had just been several inches of snow, but there was no snow shovel anywhere and we had to use a small emergency shovel from the car to clean out the driveway far enough to fit our cars. Although my communication with the host had been good prior to our stay, when I sent her a message about the problems we had encountered, she never responded. We loved the location and the house could be great if maintenance and cleaning were better attended to.