🏖️A-Bay Beach Nearby | 3BR Golf Course View Townhome | Waikoloa Beach Villas

Very beautiful, quiet and clean condo.

We love the Waikoloa Beach Villas, it feels like home! This was our 4th time staying in various units. The location is amazing. The condos are spacious and well maintained and the hosts are communicative and extremely responsive. We will be back again!

Outstanding property, meticulously maintained and cared for. Excellent location, close to shops & beaches. Beautiful relaxing pool and older lanai for lounging!! Very spacious for 6 ppl!

We arrived at the unit I-4 based on written directions that were inaccurate. We were told not to follow gps, when in fact the written directions didn’t make sense and in fact we could clearly see the sign for Waikoloa Beach villas on the right, directly across from the Queens shops. When we arrived, the unit was stifling hot. The upstairs sliding glass door handle was on the ground and I declined to have someone come into fix it because I didn’t want someone coming in while I was staying there. I called the customer service and the woman said the NEST was new and to wait for it to cool down. I then noticed a dirty toilet, called back and said I’d clean it and left the unit hoping it would cool down. Two hours later, returned and it was extremely hot. At 6:30pm I made a call again about the AC and spoke to an “after hours” woman who said someone would be out in the morning. That evening I contacted the “concierge” and VRBO contact and explained that not only the AC was broken but two bathrooms were NOT cleaned and the kitchen was not cleaned. I got a response and said someone would be in touch in the morning. Luckily, I called again at 8:30am the next morning because no one was coming to fix the ac. After two emails and a phone call no one contacted me about these dirty conditions. At this point, I cleaned it myself considering Covid I wasn’t going to risk using anything not knowing whether it had been cleaned. I emailed a couple of days later and of course received a response. “Thank you for your feedback. You should have let us send someone by for the cleaning issues. That is not our standard and we apologize about that. We would have wanted to fix that for you.. I'm sorry that you did not want us to go by. I have a note that we spoke multiple times and you never brought the clean up again. We also got the AC fixed for you.. In the future please allow us to fix the issues you experienced so that you would have enjoyed your stay better. Safe travels home..“. Turns out the Ac compressor was broken and it was fixed and so therefore That was supposed to compensate that for having a dirty place. Luckily my trip is over but I will never stay at this place again. I have plenty of photos and videos of the bathrooms pre cleaned if needed.