Carlsbad Presidential Stay

Check in was super easy. The place was large, clean, and had plenty of space for us to feel at home.

My parents live in Carlsbad and we needed a house for all our family who came to visit. The property has a lot of potential and decorated very nicely but it is really in need of some maintenance. The pool was dirty although I was told it was clean. We brushed it out but the filters Don’t work properly. The railing into the pool is broken and potentially dangerous. It should be fixed or removed. The window shades are old and brittle and fall off when you open or close them. Several of the lights didn’t work. We were going to try the breaker but we believe it was in the garage which was locked. The base boards were really dirty and we felt the house was dirty. Some positives about the house are The AC worked great and the beds were very comfortable. Lots of room but could use more furniture. Lastly the outside could be very nice but the grass is bone dry and the big trees in the yard are dying and really need water. 2 of the 3 outdoor chairs were broken and so there was nothing to sit on. This could be a very nice property.

Our grandkids enjoyed the pool so much! It was awesome. The house is very nice, but like other reviews have stated, in ill repair. The a/c worked great though. Even with the problems, I recommend staying here. The house has SO much potential with just a little clean up. The beds were super comfy and the bathrooms were nice and clean. With some patio furniture added, I’d give it 5 stars for sure.

I will start with the good. The maintenance manager and owner answered our concerns promptly. The bad, however resulted in us having to repack up all of our family of 7’s things from a long road trip and go to a hotel. When we arrived we noticed that the back part of the house (with 3 of the 4 bedrooms) was extremely warm and unit was in “off” mode and temperature read 81 degrees. We then noticed all 3 rooms had portable air conditioners in them. We turned the unit on and decreased the setting to 70 degrees and turned on all portable air conditioners and closed doors. Several hours later the temperature hadn’t changed and rooms were stifling. Maintence informed us that “we know it’s broken, a new one comes tomorrow”. Since I booked in the Spring I also didn’t notice the review from June 4 that stated the same problem. It would’ve been nice to have been informed by the owner of this problem ahead of our trip to give us time to find another option instead of heading to an unexpected hotel stay at 10:30 in the evening. The owner did refund us immediately, and we were thankful for that, but feel this could’ve been handled much better than it was. In our short time there it was obvious the property is worn (kitchen faucet barely attached). Pool & hot tub were not very clean. There is also no patio furniture, no coffee table in living room, no kitchen table, no bar stools at counter, and only 6 chairs at the dining room table. For a “sleeps 10” this is insufficient!