Departamento INCA PALACE EXPERIENCE

La amabilidad del personal qué nos dejó los del equipaje todo el día. El piso es muy acogedor, cuenta con una cocina muy equipada y las camas son cómodas además de dos tv smart grandes

Nada

Great to have all that space to ourselves and the quality of the contents was excellent Smart TV so able to relax with Netflix etc!

Nothing to show from the outside so not quite sure what you are coming to!! Internal halls etc don’t look anything.

L'emplacement, la localisation, la propreté de la chambre, le confort, la taille de l'hébergement

There's no hot water at beginning since they didn't turn the hot water on by default. We didn't know that and my wife was already in the middle of shower, and the water temperature dropped quickly. I went to the frontdesk and no one was there because the staff went to back for sleeping, so that I had to call the hotel phone to wake the staff up then told him the situation, so he went upstair and turned the hot water on. Also, there's no hairdryer in the room, and we had to ask for that. (And the hair dryer stopped working after a few minutes). However, due to the cold water situation and lack of hair dryer, my wife couldn't wash the hair at all and only quickly rinse the body since it was too cold, after that she was sick because of above situation. Overall it's good, you can also arrange a tour there. But we had some issues while paying the property and it's not a pleasant conversation. The room price was US$32 and I only had US$42 (2 x US$20 bills+ US$2), so the staff (different one than previous) promised to gave me change US$10 the next day before we check out. But the next day before leaving, she asked if I had US$10 because she only had US$20 bill... If I had US$10, I wouldn't pay 2 x US$20 + US$ 2 previous night, I could just pay the correct amount, and she asked to give back my US$20 bill and asked for US$10, which was funny. We were in a rush to catch up the Uber so we didn't have much time to argue with her, so that I gave the Sol as much as I could (Peru currency), which was less than it supposed to be, but that's the best I could do. She was asking more because the exchange rate she proposed was super low for USD, and it's unreasonable to ask for that before we left (if she asked for that while we checked in, then it was fine, but she accepted the USD at very beginning and promised to gave us change the next day, so this wasn't right to us).