KARAT Villa Fernanda

Tutto quanto, c’è qualsiasi cosa di cui si può avere bisogno, c’era un telecomando del cancello che non funzionava e ce lo hanno cambiato la mattina dopo. Casa meravigliosa e comoda.

Non si capiva bene come funzionasse il wifi. Inizialmente c’era solo un router al piano di sopra che però nel resto della casa non arrivava, poi ho scoperto che c’era anche un’altra rete in salotto che però non veniva mostrata. In alcune parti della casa comunque non arrivava proprio il wifi.

El trato y la comodidad de la casa.

Nada.

Beautiful villa, great facilities, pool was large and clean, sun lounges and chairs and tables were great outside. Downstairs cellar with brand new pool table. Secure parking. Comfy beds, everything we needed in the kitchen. Air con everywhere. Good towels.

Code to enter the villa wasn't sent before I arrived, so I had to ring them to get the code. Alarm went off when we entered, it was turned off after another phone call. Electric fob to open the parking gate was a little broken and took a while to open the gate. Showers were very blocked and full of hair, had to mop the floor many times. Strange random noise in the middle of the night - maybe the water tank, but did wake us up randomly. Washing machine needs a clean. No extra toilet roll provided.

Absolutely beautiful, charming home from the exterior with a nice outdoor space -- our family loved the fantastic covered pool and lawn area. The living and dining spaces are also quite inviting (aside from sticky plastic covering on the dining room table, which was pretty gross).

Unfortunately, the heater was not properly functioning while we were there, so it was chilly and damp in the home (March). The clothes dryer was also non-functional and we didn't get any resolution for either issue (and our clothes took over two days to air dry). I would also be aware that the area where the house is is, unfortunately, not walkable so you do need to be in a car at any point to leave even though there are several things nearby. Lastly, the deposit situation is absurd - they took 500 Euros from my credit card (not an authorzation, but an irreversibly charge), and then took nearly two weeks to wire money back to a US bank account and didn't pay for the transaction fees. Really need to fix the deposit logistics.