Keswick Hall

Loved the decor , the balcony , the cornered room so had windows on 2 walls and loved my view. The room was clean and the hotel was quiet.

exceptional place, magnificent on every level!

Wish there was kosher food!

Beautiful grounds, well kept, availability of health club, easy parking. Great location, quiet grounds, very private.

We have been going to Keswick Hall since it was a Laura Ashley property It has always been a special place for us. The renovation is beautiful and there are so many thoughtful touches particularly in the rooms. The new restaurant is gorgeous and the coffee café a great addition.

The service was lacking throughout the entire property. From the checkin clerk who never made our requested reservations (for my birthday dinner,) to the bartender who totally ignored us until we moved, the cleaner who made us stand there several minutes while she cleaned the door we needed to get out, the server who gave us dinner but no plates or utensils etc. I could go on and on but you get the point. No smiles, no greetings by staff, everyone seemed to just be there for the paycheck. Maybe to someone who didn't go here when it was an Orient Express wouldn't be bothered, but it's sad knowing there is so much potential not being met.