Resort Una Park

Property was new with modern facilities and parking

Not being able to stream Netflix or YouTube

We stayed for three nights and were blown away with the hospitality, service and the beauty of the location. A special thanks to the staff!

I had a wonderful stay at the hotel. The location is near to several key tourist attractions, which made exploring the natural of Bosnia villages. The room was clean and well-maintained, and I truly appreciated the high standard of housekeeping. All the staff members were incredibly friendly, welcoming, and helpful throughout my stay, which added to the overall positive experience. The hotel is situated in a very quiet and secure area, creating a peaceful and relaxing atmosphere. Despite this, I would definitely recommend this hotel and look forward to visiting again. I hope the hotel management considers my feedback to help improve the few areas where I noticed gaps. The hotel manager (SABINA) is amazing person and very helpful and friendly, she is great manager

Overall, I had a pleasant stay at the hotel. However, I would like to highlight a few areas where improvements could enhance the guest experience: The breakfast selection was quite limited. It would be great to see more variety and a wider range of dishes included in the offering to better cater to different preferences. The bathroom could benefit from the installation of a hand spray (hand shutoff spray), as many guests may not prefer to use toilet tissue rolls. Hotel slippers were not provided in the room, which is a basic amenity expected in this category of hotel. Most importantly, the shower area lacked curtains or a partition, causing water to spread across the entire bathroom floor, which can be both inconvenient and unsafe. I hope this feedback is helpful in enhancing the overall quality of service for future guests. Thank you.

The location in the heart of Una national park is great. Some employees were very kind and tried to do their best. The breakfast was very well furnished and very good.

There is no advice or recommendation regarding the activities, hikes, visits in the Una national park which is really pity. We stayed 4 days and we would appreciated some advices. The bed is very hard, difficult to have a nice sleep. The pillows are very low, we asked for higher pillows but they only furnished second same pillow. The water flow in the bathroom sink was unbelievably low, very difficult for shaving, and the reception couldn’t do anything for that. At the restaurant, there is no menu. Each evening we had a very small choice, we heard that there is no chief to cook and we have to choose between 3-4 meals during all our staying. Unfortunately there is no lobby and nothing else to do than sitting and ordering something at the restaurant. The bathroom is very tiny, and shower has no door, the water flows everywhere in the bathroom.