Ellipse Waterfall Executive Apartments

Innovative door lock, quality of the room, space, and great devices.

The turnstile with the numerous codes given, only for the turnstile to stop in the middle of the pathway, and to constantly call security to resolve it.

Marvellous

The location is great and complex is secure.

No issues - just better lighting where the mirrors are situated in the room

The place is convenient as it is accessible from the free way and it has shops around it especially for emergencies. It’s quiet and has tight security. The room was comfortable.

Firstly when I arrived at the hotel both receptionists couldn’t locate my booking. A lady called Wazi (sic) had nasty remarks when they called her. I struggled to open the room because of the app that is used to open the door(Room 4210). Ultimately opened but had to sleep with door unlocked because was not sure if it would open. Towels were not enough and the shower booth does not have stands for my shower gals and face washes. The room seemingly was not cleaned that day because it had other things left behind by a guest. Your codes for the gates are not working, can’t even go out. Stuck in the hotel. Wazi told me to deal with Bookings.com. She said she has nothing to do with my booking if I am struggling and I can cancel with them if I wanted to because I refused to go sleep in Sandton because the hotel in Midrand was full and will have to go to overflow.