Hotel La Cierva de San Marcos

This place is a gem. Beautiful period interior finish with polished wood look located on the edge of the Historical Centre, making it quiet yet an easy walk to the lively area. Hernan took care of airport pick up/drop off (its about 45km) and provided a tour of the volcanoe and Centre of the Earth. Dont miss it when in Quito, being on 0 degrees and leatrning the science in the museum is fun and a treat. My thanks to excellent the hosts.

Nothing

Overall, we had a very positive experience at this hotel. Hernan was extremely friendly and kindly picked us up from and took us back to the airport, even though our flight times were very inconvenient. He also agreed at very short notice to drive us around the city for the whole day, showing us the main sights and recommending what to visit. The property was a secure, gated place. Everything was clean and tidy, and the hosts were always attentive, asking how they could make our stay even better. Our room overlooked a charming historic street, and the location felt safe, with the historic centre within walking distance and many restaurants nearby. One thing to keep in mind, although it is not specific to this hotel, is that in the country many places prefer cash payments, and paying by card may involve an extra fee, so it is better to prepare cash in advance.

The breakfast was delicious, and it was plenty of food. The tour that Hernan gave us was informative and eye opening. The other guests were very friendly, and we had a great time together. I recommend the hotel to anyone visiting Quito.

​Excellent location: The hotel is perfectly situated right in the historic center. ​Great service: Gloria was incredibly punctual with the breakfast, which was good. The hosts are caring people, and I reckon they will easily make the necessary adjustments with time

Room maintenance needed: The place needs some repairs before earning a better rating. The door to one of our rooms wouldn't close properly, and neither room had curtains. ​Missing basic amenities: There were no hooks to hang towels, no toothbrush holders, and no shelves for shampoo or soap, forcing us to leave toiletries on the floor. ​Bathroom issues: The bathroom floor had no functioning drainage. Also, despite having three guests in our room, it took over 24 hours to get a third towel. ​Safety concerns: The stairs, steps, and rugs are quite slippery and felt a little dangerous.