Newell Hill House - 3 Bedroom Holiday Home - Tenby

It was a nice walk from the town and it was clean and comfortable

no lock on the bathroom door didn't realise it was a excellent council house

Its location was great and it was lovely house. The rooms were decorated lovely and it was ideal for.a Family.

It stated in the advert ( ow changed after my complaint) there was a washing machine but when we arrived it had been removed.

Clean, excellent facilities including car parking

The bed mattresses could be better

We had a lovely stay at this holiday rental in Tenby. The location was excellent, with both the Co-op and the town centre within easy walking distance, making it very convenient for shopping and exploring the area. The property was a comfortable three-bedroom house with modern décor throughout, giving it a fresh and welcoming feel. The TV and excellent internet connection were a real bonus, especially for relaxing in the evenings. The house was well equipped with useful appliances, including a fridge, washing machine, kettle and microwave, which made our stay even more convenient. Quick reply from host but to offer to send housekeeping team after we have arrived is not acceptable this should have been done before we arrived.

While the property had several positives, there were a few areas that detracted from our overall experience. The biggest issue was the comfort of the beds. The spring mattresses were very uncomfortable and felt worn, making it feel as though you were sinking into the bed. The wooden slats underneath could also be felt, which affected the quality of our sleep. We were also disappointed with the cleanliness of the property on arrival. Several rooms were dusty, and there were cobwebs hanging from the ceilings, giving the impression that the house had not been thoroughly cleaned or checked before guests arrived. In addition, the rubbish bin provided inside the property was quite small for a family-sized stay, and there were no outdoor bins available, which made waste disposal inconvenient during our visit. Addressing these issues would significantly improve the guest experience and bring the property up to the standard expected for a holiday rental.