WePuglia - Dimora Di Mare

Le logement est magnifique, tout en pierres pour les escaliers et plafonds, avec une hauteur des voutes incroyable, et décoré de manière sobre et de bon goût. La literie est confortable. La situation géographique en plein POLIGNANO est plus que centrale. Paolo, de la conciergerie, a toujours été réactif dans la communication avec nous et il est très gentil.

- Comme déjà signalé dans un autre commentaire, l'adresse n'est pas la bonne, heureusement que nous avions regardé avant. - Qui dit logement central dit aussi beaucoup de bruit, une pizzéria étant située juste en dessous du logement et la place regroupant aussi d'autres restaurants qui mettent la musique très fort et tard ; les poubelles passent très tôt et la collecte du verre est ultra bruyante, réveil matinal assuré. - Dans l'une des chambres, il n'y a pas de drap housse, juste un simple drap plat, ce qui fait que le lit n'est jamais correctement fait. - La vaisselle n'a pas été checkée avant notre arrivée, puisqu'il en manquait pour 4 personnes ; par ailleurs, pour un long séjour comme le nôtre (7 nuits), les équipements vaisselle sont insuffisants pour 4 personnes souhaitant manger et cuisiner dans le logement. - Pas de cafetière filtre ou expresso. - Le jacuzzi n'est pas couvert et sert d'abreuvoir aux pigeons qui font également leurs besoins dedans... - Pour le coût d'une nuitée dans ce logement luxueux, nous nous attendions à trouver une petite attention à notre arrivée ; pas de plateau de courtoisie ou un guide de bienvenue avec quelques adresses. - Nous nous attendions également à avoir des serviettes pour les transats, ainsi que des matelas, tels qu'ils figurent sur la photo, et pas de peignoirs de bain ni de chaussons jetables non plus. - Le tri sélectif, même si nous l'avons respecté, est très contraignant et génère pas moins de 4 containers qui encombrent la cuisine ; de plus, le passage différent en fonction des jours ne nous a pas toujours permis de nous débarrasser du type de déchets que nous avions le plus souvent (plastiques et papiers/cartons) ; heureusement que Paolo nous a autorisés à laisser ce qui nous restait après le tri dans le logement. - Manque d'éclairage dans la cuisine. - Coussins du rooftop tâchés.

The fit out and the property is gorgeous. The is certainly nothing short of spectacular. The rooms are beautiful and, given you're in the dead centre of town, the soundproofing is pretty good.

The management of the booking by WePuglia, on the other hand, isn't great. 1. We were given the wrong address: Largo Gelso, so all of the planning on how to get to the property and parking our car, was wrong. We waited in the sun, at the address that was linked to the booking. It was a major pain, especially with a newborn. The host gaslit us, making it out as if it was our fault, when I showed him the address from the booking and the link he acknowledged it was incorrect but then proceeded to tell us that we should have known otherwise. 2. Sick feeling we were ripped off. We were given a second contract when we arrived, which had different terms from when we booked. There was no acknowledgement of the payment we had already made.l. I pointed this out but essentially was told I needed to sign it. Then we were given an invoice that didn't add up with €400 unaccounted for. 3. The constant texting from the management company was absurd, including at 21.30. I had to ask them to stop. Once we were in the property we were sent a bunch of marketing for local tours, including a twenty one page brochure. There were texts were about the rubbish (none of which applied to us because we were there on a weekend) and demands for check out times. It was too much and felt like harassment. 4. Though the fit out is great, the towels, sheets and soaps etc were crappy and cheap. One of the beds had a cheap plastic mattress protector that sounded like and felt like sleeping in a plastic bag. Given the property is quite luxurious, it was disappointing. 5. House rules were inconsistent. We had a baby with us but we were told, after we booked, that no children were allowed. Then when we got into the property the other rules (attached to a door) mentioned children. There were 3 totally different versions of house rules.

Great 3 storey apartment right in the middle of Polignano a Mare. Lovely old building with all the old features, stone stairs, wonderful high ceilings. Roof terrace has a lovely small plunge pool that is very welcome to sit in when it gets too hot. There is plenty of sitting area on the terrace with wonderful views out to sea and the surrounding areas. There are 2 comfortable bedrooms and two bathrooms with good showers. The kitchen is well equipped with an extra toilet next door.

The only downside to being so central is the noise which can go on quite late into the night [just stay up and enjoy it] and also the noise starts quite early with all the rubbish collections, including daily bottle collections from the surrounding restaurants. The roof terrace would also benefit from some extra shade area, ie an umbrella or 2 as come 2pm there wasn't any shade. Also, we didn't know that you couldn't drive to the apartment due to historical nature of the area, we weren't told this and this added to quite a bit of stress at meeting with the rep as we just didn't know, would've have been nice to be informed so we were aware.