WePuglia - Dimora Di Mare

Fantastic property, great space and roof terrace is super. Nicely decorated and very central to everything. AC worked very well and we asked for fans too which were delivered.

If you are a light sleeper it’s likely to be too noisy here, it’s the glass collection pretty much every morning early hours for the restaurants which will wake you. Clearly in the centre of town too so lots of people noise as well. If they could make it more soundproof this place would be 10/10.

Le logement est magnifique, tout en pierres pour les escaliers et plafonds, avec une hauteur des voutes incroyable, et décoré de manière sobre et de bon goût. La literie est confortable. La situation géographique en plein POLIGNANO est plus que centrale. Paolo, de la conciergerie, a toujours été réactif dans la communication avec nous et il est très gentil.

- Comme déjà signalé dans un autre commentaire, l'adresse n'est pas la bonne, heureusement que nous avions regardé avant. - Qui dit logement central dit aussi beaucoup de bruit, une pizzéria étant située juste en dessous du logement et la place regroupant aussi d'autres restaurants qui mettent la musique très fort et tard ; les poubelles passent très tôt et la collecte du verre est ultra bruyante, réveil matinal assuré. - Dans l'une des chambres, il n'y a pas de drap housse, juste un simple drap plat, ce qui fait que le lit n'est jamais correctement fait. - La vaisselle n'a pas été checkée avant notre arrivée, puisqu'il en manquait pour 4 personnes ; par ailleurs, pour un long séjour comme le nôtre (7 nuits), les équipements vaisselle sont insuffisants pour 4 personnes souhaitant manger et cuisiner dans le logement. - Pas de cafetière filtre ou expresso. - Le jacuzzi n'est pas couvert et sert d'abreuvoir aux pigeons qui font également leurs besoins dedans... - Pour le coût d'une nuitée dans ce logement luxueux, nous nous attendions à trouver une petite attention à notre arrivée ; pas de plateau de courtoisie ou un guide de bienvenue avec quelques adresses. - Nous nous attendions également à avoir des serviettes pour les transats, ainsi que des matelas, tels qu'ils figurent sur la photo, et pas de peignoirs de bain ni de chaussons jetables non plus. - Le tri sélectif, même si nous l'avons respecté, est très contraignant et génère pas moins de 4 containers qui encombrent la cuisine ; de plus, le passage différent en fonction des jours ne nous a pas toujours permis de nous débarrasser du type de déchets que nous avions le plus souvent (plastiques et papiers/cartons) ; heureusement que Paolo nous a autorisés à laisser ce qui nous restait après le tri dans le logement. - Manque d'éclairage dans la cuisine. - Coussins du rooftop tâchés.

The fit out and the property is gorgeous. The is certainly nothing short of spectacular. The rooms are beautiful and, given you're in the dead centre of town, the soundproofing is pretty good.

The management of the booking by WePuglia, on the other hand, isn't great. 1. We were given the wrong address: Largo Gelso, so all of the planning on how to get to the property and parking our car, was wrong. We waited in the sun, at the address that was linked to the booking. It was a major pain, especially with a newborn. The host gaslit us, making it out as if it was our fault, when I showed him the address from the booking and the link he acknowledged it was incorrect but then proceeded to tell us that we should have known otherwise. 2. Sick feeling we were ripped off. We were given a second contract when we arrived, which had different terms from when we booked. There was no acknowledgement of the payment we had already made.l. I pointed this out but essentially was told I needed to sign it. Then we were given an invoice that didn't add up with €400 unaccounted for. 3. The constant texting from the management company was absurd, including at 21.30. I had to ask them to stop. Once we were in the property we were sent a bunch of marketing for local tours, including a twenty one page brochure. There were texts were about the rubbish (none of which applied to us because we were there on a weekend) and demands for check out times. It was too much and felt like harassment. 4. Though the fit out is great, the towels, sheets and soaps etc were crappy and cheap. One of the beds had a cheap plastic mattress protector that sounded like and felt like sleeping in a plastic bag. Given the property is quite luxurious, it was disappointing. 5. House rules were inconsistent. We had a baby with us but we were told, after we booked, that no children were allowed. Then when we got into the property the other rules (attached to a door) mentioned children. There were 3 totally different versions of house rules.

This accommodation has the potential to be a ten Star. The location and view are stunning. The vaulted sandstone ceiling, white washed walls and amazing rooftop are picture perfect. Kitchen was sufficient for basic cooking. However what hides behind the amazing 'look and location' are some real fundamental and management issues. We loved our stay but it wasn't restful, we left sleep deprived and exhausted... It's a property for young party goers that like to stay up all night!

The linens and towels were thread bare.... not Lux at all. The toiletries were basic, equivalent to a 2 star hotel. No soap dish in the Master Ensuite shower, the 'coin-sized soap' had to be put on the floor...eek! Air conditioning doesn't work effectively in the Master Bedroom. There are 11 bins at the property -you're harassed by text around 9pm every night about putting the bins out - it's like being nagged by my mother! TIP for host: Remove the 3 bins under the sink and put the organico and mixed waste bin there. Then there's only 8 bins in total to worry about and reduces the bins in the staircase impeding the passage to the rooftop. Issue is NOT with recycling -its with the way it is managed. Provide the guidelines and leave people alone. The rooftop was dirty which was cleaned two days after we arrived but still not great. It's a far stretch calling the pool a roof-top pool, more like an oversized bathtub - Keep the cover on or the pidgeons will poo in it! Use the rooftop shower its far more refreshing! But the BIGGEST issue which is difficult to fix is the noise... it is EXTREME! You will not sleep until after 2am - the noise is crowd chatter and screaming/yelling from youths in the square and alley ways, it would be easier to cope if the noise was music, at least that would be enjoyable! You will be woken up around 6am (sometimes earlier) from the sound of broken glass from garbage collectors and cleaners. All garbage is brought to the square, dumped metres from the bedroom windows which takes hours - you will sleep again after 8-9am. The indoor seating is disjointed, the 2 occasional chairs on the landing are not practical. Suggestion- put the 2 single occasional chairs in the main bedroom facing the door, at least they can be used to watch TV or read with a view of the square. Move the double settee to the landing. Kitchen chairs are uncomfortable to watch TV.