BenB VoornePutten

Was modern ingericht en zuiver

Niets op aan te merken

Eine sehr liebevolle eingerichtete und gepflegte Wohnung.

Příjemné domácké prostředí

Spokojenost

The welcome was warm. They greeted me on arrival and showed me around, and both the hosts were friendly and accommodating throughout. The bed was incredibly comfortable, and the espresso machine (with milk frother) was a genuine treat each morning. The property's location also gave us beautiful walking routes straight out the door, which my dog and I loved.

Edit to clarify discrepancies in their response: The host's reply describes entering only after knocking and receiving no response, with the door happening to be unlocked. That's not what happened. On both occasions, they knocked (or didn't, on the first occasion) and let themselves in with their own key immediately, before I had any chance to respond. I want future guests to have an accurate picture. The fridge hadn't been cleaned out from previous guests, with crumbs left inside, and despite being advertised as a quiet road, there was near constant car, motorbike, and tractor traffic right in front of the house. My main issue, though, was privacy. On day two, the host let herself in with her key while I was on the toilet just inside the door, without knocking. I was shocked and embarrassed. On my last evening, I was told to be prepared for a toilet repair person to come by at any point that evening, but no one showed up. The next morning, with an agreed 11am checkout, both hosts arrived an hour early with the repair person, knocked, and let themselves in with the key before I could answer the door. I was left without access to the toilet for most of my last hour there. When I raised the earlier incident at checkout, the host said she assumed I was out walking the dog. But that doesn't explain why they walked in again, unannounced, less than 24 hours later. I raised the privacy issue directly with the host and with Booking.com afterward. The accommodation declined to offer any refund, standing by the position that entering without permission wasn't a real breach of privacy.