Tommie Austin, JDV by Hyatt

Place was very friendly and clean

No Ice machines available so had to wait for staff to bring it up when needed.which staff was great about bringing it but would be nice to be able to grab as needed and not have to wait. Also wish there was a mini fridge instead of a cooling drawer that doesn’t actually work.

Staff very helpful as we turned up as our apartment was not available when we turned up, they looked after us and sorted rooms and generally lovely - so thank you very much!

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I appreciated the helpfulness, excellent customer service, smile and cohesivenss of the overall the culture of the staff from the front desk to the gentlemen who brought us ice and the concierge who handled our bags.

The landscape of the pool area is horrible. I repeatedly poked my arm on the palm plant that is in the lounge chair area of the pool. The rocks between the chairs is not functional for bare feet. It should be one solid and even patio. Our room was on the Tommie side. Not conducive for 2 people. It is a 1 person room. The counter/sink area is not functional for getting ready. There is little space to move, plugs next to beds are all being used for other things so could not plug my phone in next to me to charge at night. For the price, I've had much more space at the Thompson (proper) and other Hyatt locations. I've never stayed at a Hyatt with a room that compact and non-functional.

The location was just what we were looking for to have easy access to 6th Street.

The room was very small. The bathrooms are awkward, especially the sink area. The space isn’t user friendly for a woman. The lighting is terrible and the sink set up was hard to use.