Hilton Garden Inn Albuquerque Downtown, Nm

The property was clean, the staff was friendly, the hotel was beautiful.

The pet fee was $75 which is steep. Most places only charge $15 - $25. The woman at the front desk asked me if I needed a parking pass but never mentioned it would cost an additional $12. Our $111 booking ended up costing us over $210 with all the fees that weren’t mentioned in the booking.

Location was convenient to the train station.

Convenient to where we wanted to be. Priced right. Fairly new. Beds were comfy.

All but one door to the property was locked from the inside as well as the outside. The door that did open was an electric door with a sensor to open and close. This is a fire and safety hazard. I understand the need for security, but doors should be locked to prevent people coming in, but never people going out. In the event there was a fire or other emergency, there is only one exit for the hotel. This is illegal as well as unsafe. If the electric goes out, the one door will not open. No one will be able to get. Please change this policy.

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