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Heidi Chalets Falkertsee - Luxuschalet Bergwinter

Top rated by guests
Property building, Day, Winter, View (from property/room), Mountain view
Property building, Winter, View (from property/room)
Property building, Winter, View (from property/room), Landmark view
Property building, Winter, View (from property/room), Landmark view
Property building, Staff, Winter
review stars
8.0Excellent
(12 Ratings)
"Evertything, how comfortable and spatious it is, the facilities and equipment. Everything was just great. I highly recommned it!!"
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Don't miss out! Price and availability may change
8.0 / 10.0
Excellent(12 Ratings)

Chalet in Carinthia, Austria

8 guests · 3 bedrooms · 2 baths

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this chalet rental

30 miles from Hornstein Castle in Patergassen, Heidi Chalets Falkertsee - Luxuschalet Bergwinter features accommodations with access to a sauna, hot tub, and spa facilities. With garden views, this accommodation provides a balcony.

Amenities at Heidi Chalets Falkertsee - Luxuschalet Bergwinter

Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Spa
Kitchen
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Garden
Sauna
Electric Vehicle Charging Station
Fireplace
Outdoor Cooking
Family friendly
Fire alarm
Fire extinguisher
Tennis court
Cleaning products

Map of Carinthia, Austria

city location on map
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Ratings and reviews

8.0 / 10.0
Excellent(12 Ratings)
100% verified reviews
10.0 / 10.0
Great chalet for a nice winter holiday with family and friends
Evertything, how comfortable and spatious it is, the facilities and equipment. Everything was just great. I highly recommned it!!
3.0 / 10.0
A stay with serious maintenance issues and an unresolved security deposit dispute
Clean.
Unfortunately, this was a very disappointing stay despite staying for five nights. During our visit, there was no hot water during freezing weather, even though the jacuzzi was used only briefly. Attempts to fix the issue were unsuccessful. Because of this, I had to shower in extremely cold water after using the sauna, and we had to manually heat water to bathe our children during the night. This was extremely uncomfortable in such cold conditions. We did not damage the property. The villa was left clean, including the floors. At check-in, we were told that light cleaning was sufficient and that we should not do deep cleaning during a holiday, as stated by Mr. Bernard. The host offered free electricity as compensation for the hot water issue. However, after check-out, the host Mr.Nico refused to return the €350 security deposit, claiming a mango juice stain on a fabric chair and food residue in the dishwasher filter. These are normal, cleanable household issues and do not justify keeping the deposit. This is the first time in over 20 years of traveling in Austria that I have experienced such issues with basic services and security deposit handling. Communication changed significantly after check-out, and the situation was handled unprofessionally. I advise future guests to be cautious regarding maintenance issues and security deposit handling.

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this chalet?

Parking is not specified as an available amenity at Heidi Chalets Falkertsee - Luxuschalet Bergwinter. For more information, we encourage you to contact the property about where to park.

Is there a pool at this chalet?

We didn’t find pool listed as an amenity for this chalet. It may be worth double checking if a pool is important for your stay.

Is Heidi Chalets Falkertsee - Luxuschalet Bergwinter pet friendly?

Yes! This chalet is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Heidi Chalets Falkertsee - Luxuschalet Bergwinter?

We found 22 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.

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